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“Truly boutique” 5 of 5 stars
Review of Browns Boutique Hotel

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Browns Boutique Hotel
4.5 of 5 Hotel   |   26 Isle St, Queenstown 9300, New Zealand   |  
Hotel amenities
Ranked #6 of 58 Hotels in Queenstown
Sydney, Australia
1 review
“Truly boutique”
5 of 5 stars Reviewed November 29, 2013

Exceeded expectations. Great location for anyone staying in Queenstown. Warm welcome, homely and relaxing. Gorgeous environment. Can't beat the breakfast. Couldn't have asked for more. Will definitely be back. Tara & Mary, Sydney

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
Thanks to our great Australian friends for posting a nice review, we would love to have you both back again!
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477 reviews from our community

Traveler rating
    377
    69
    28
    3
    0
See reviews for
38
334
17
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
USA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

Our stay at this beautiful hotel was wonderful. We so appreciated their warm welcome and gracious hospitality and our visit was made more enjoyable as a result of their recommendations of restaurants and local sights. Our room was picture perfect, the breakfasts were delicious and the location to center of town was close. Meeting visitors from around the world at breakfast contributed to the enjoyment of our visit.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
We are so grateful to you for writing such a kind review. We do get such pleasure out of seeing our guests really happy and please come visit again.
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Chicago, IL
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

Stayed here for 3 lovely nights and was sad to go. Room was kept perfectly. Location is prime. Innkeepers couldn't have been sweeter. Great breakfasts and great advice as to where one might stop for a bite.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
So many great people from the UYSA this season. Thank you for your very kind review and we are always sad to see everyone go!
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East Greenwich, Rhode Island
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2013

This is a terrific small hotel with delightful Inn keepers. Great location near gondola and a very short walk to town center and lake front. Gillian and Donald are wonderful resources, and have great information on restaurants and activities. They are more than happy to advise or let you find your own way if you prefer. The entire property is immaculate and very comfortable. There is a lovely, private outdoor patio with a fire place, as well as a cozy indoor living room. The guest rooms are spacious and well equipped including a small refrigerator. The decor is simple. Each room has a small balcony with a somewhat distant view of the lake. The balconies are on the side of the hotel, so they don't front the lake. Bathrooms are spacious and updated. Gillian's breakfasts were delicious and beautifully presented. Donald has a terrific sense of humor.

Room Tip: I believe all rooms are identical.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
More great visitors from the States. You were an entertainment and thank you both for such a nice review. It does help to know that our efforts make your stay more enjoyable.
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Washington,DC
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 18, 2013

We spent one night at Brown's, and enjoyed a nice, relaxing staying. The hotel is very conveniently located, next to the Gondola and only 3 minute walk to the pick-up place for day tours. The view from our window was great.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
Thanks for taking the time to write your friendly review, we do appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2013

Friends highly recommended this hotel which is always risky for both parties. However, we were delighted and felt that we had been handed a "diamond". The Brown Hotel is located hillside in a quiet neighborhood area yet only a couple of minutes walk to the city center, all the shops and many restaurants. Our room was spotless and spacious, easily accessible, a corner unit looking down on the terrace and over much of the city and city backdrop. A choice of several entrees was offered at breakfast. The service was impeccable. Don and Gillian have made this feel more like a home than hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
We must have got all the friendly folk from the USA this year! Thanks so much for your great review, never been called a "diamond" before!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 17, 2013

This hotel can hardly be faulted. It was just wonderful from checkin to check out.
The room was really comfortable and the views over the lake were to die for!
Everything one would expect in a five star hotel and more as the personal attention from the hosts Gillian and Donald made it a memorable and wonderful experience.
The location is perfect only a few steps down to the centre of town and all the action but quiet also.
The breakfast was delicious also.
Will definitely be back!

Room Tip: Whatever room you have it will be wonderful but the top floor has the best views
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
br0wnsh0tel, Owner at Browns Boutique Hotel, responded to this review, December 9, 2013
Thank you for taking time to post your lovely review, we do really appreciate it. Do come and visit with us anytime, you are just over the ditch!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Browns Boutique Hotel

Address: 26 Isle St, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
#3 Romantic Hotel in Queenstown
#5 Family Hotel in Queenstown
#6 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Browns Boutique Hotel 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
This stylishly comfortable European inspired Bed & Breakfast is perfect Queenstown accommodation for your next vacation or ski holiday combining the intimate, timeless feel with genuine New Zealand hospitality. Free Wifi, Cooked/Continental breakfast, Sweeping Remarkables mountain views, Free off-street parking, Heated ski storage/drying room, Cosy lounge with open fire, Library /DVD selection, Outdoor courtyard with fireplace, Outdoor giant chess, Central heating, Home baked biscuits and sweets, SuperKing sized beds, Ensuite bathrooms, Complimentary fresh milk, water and fruit juice, LCD flatscreen TV. ... more   less 
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Also Known As:
Browns Boutique Queenstown
Hotel Browns Boutique

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