Upon arrival we were shown to Room 311. My wife immediately tried the bathroom and then reported that the hot tap in the bath did not work. We contacted front desk and a young man came and said that the shower head worked, but not the tap so that was OK. Then whislt he was there we showed him that the patio door was unable to be locked. (this room was on ground level). We were promised that both items would be sorted. One hour later the tap could not be fixed (no plumber) and the patio door was now being locked with a length of wood as a lock. After another complaint we were upgraded to a flat. FINE, but security light was not working on stairwell. This was reported, but never fixed. Not a place to stay if you can get somewhere else.








Value
Location
Check in / front desk
Check in / front desk
Value




