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“Extraordinary B & B that immediately felt like home” 5 of 5 stars
Review of The Dairy Private Luxury Hotel

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The Dairy Private Luxury Hotel
4.5 of 5 Hotel   |   Cnr Isle and Brecon St, Queenstown 9197, New Zealand   |  
Hotel amenities
Ranked #1 of 57 Hotels in Queenstown
Denver,CO
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Extraordinary B & B that immediately felt like home”
5 of 5 stars Reviewed January 27, 2014

My husband and I stayed at The Dairy on 2 different occasions during our 3 week adventure to New Zealand in January 2014. Paul and Matt greeted us at the door, explained the working of the place and then let us be. They made early breakfasts for us when we required them, they made dinner reservations at wonderful places and bent over backwards to make us feel comfortable and welcomed to their establishment and Queenstown. The rooms are large, well appointed and luxurious. The location of The Dairy is superb with respect to access to Queenstown and all of its activities. We would stay there again in a heart beat.

Room Tip: We stayed in Room 9 on the first stay and 10 on the second stay. Both have wonderful views of the m...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 25, 2014

Our three-week adventure in New Zealand ended in July 2013, but I'm still thinking about the breakfasts at the Dairy! We started our trip in Queenstown and spent the rest of our time searching for scones as good as the ones that appeared every afternoon for the delightful tea. From the great selection of wine in the honor bar, to a perfect view from the hot tub, to the huge jar of jelly beans waiting for us at the front door, to Matt and Paul and their great recommendations for hiking, eating, touring--everything about this place was spot on.
My husband and I have travelled all over the world and have stayed in lots of amazing places, but this is the first time I have ever written a trip advisor review! A little bit of home, the right amount of luxury, and some seriously memorable eggs benedict! Love this place!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 14, 2014

You simply cannot offer better hospitality and service than Paul and Matt do at the Dairy Hotel. From the greeting and assistance at the door, to the thorough tour of the hotel and explanation of extensive amenities, to the complimentary WONDERFUL tea service. They suggested and reserved us a table at The Bunker (only one of the best meals we have ever had) and then made sure to tell us to go early so as to have cocktails at the upstairs bar. Breakfast is absolutely delicious - have the Eggs Benedict! Our room was large, comfortable, cozy with a wonderful view of the Remarkables. We wish we had had more nights to stay!

Stayed January 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

What a Wonderful find.
Matt and Paul make you feel so welcome.
Everything about The Dairy is pure luxury.
Beautiful rooms, very well appointed. The best breakfasts ever ( must try the omelette, yummy) you can walk to the town centre for shopping etc...
Matt and Paul are a font of information, everything from restaurants to adventure endeavors.
We highly recommend this lovely haven of a Hotel.
See you again soon.

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 12, 2014

For us this hotel is close to perfection. We stayed for 5 nights at the end of a touring holiday of the south island and enjoyed every aspect of our stay. Others have said it all - great location, great accommodation, great food, and, with Paul and Matt, great hospitality - and they are all correct. We could find no fault and it was the perfect end to our stay in NZ. Would highly recommend.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2014

If I could give this B&B more stars I would happily do so. It is perfectly located, charming, comfortable, and spotlessly clean. Its owners, Matt & Paul, are the consummate hosts: always nearby to assist, yet never intrusive. They were instrumental in helping us plan our daily activities, dinner reservations, scenic drives, massages, etc., From the delicious and hearty breakfasts each morning to the ample and delightful late afternoon tea, there is always the scent of something wonderful being baked in the kitchen. The bed was comfortable, the room intelligently and thoroughly appointed and furnished...everything one wants and expects in a B&B and rarely receives. I couldn't have asked for anything more or better, and as this is the end of our 2 week travels through beautiful New Zealand, I feel we are leaving on a spectacular high note. I couldn't recommend The Dairy any more emphatically.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Top Contributor
107 reviews 107 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 9, 2014

For me to give 5/5 somewhere really does have to be faultless - The Dairy was. We stayed here for four nights as part of our honeymoon in New Zealand and we simply did not want to leave as we knew nowhere else would be as good!

A warm and friendly welcome and first-class service throughout from Paul and Matt. Nothing was too much trouble. Breakfasts were absolutely delicious and a great choice offered; the afternoon teas were divine. I need that scone recipe, I am still dreaming about them!

While it was top-notch and screamed great quality throughout - from the rooms, bed, toiletries, food, service, furnishings etc - it managed to avoid the pretentiousness you might fear would also come with that. We felt totally relaxed and at home, and made good use of the honesty bar (great idea) and hot tub, where we could sit out in the evenings with a glass of wine and watch the sun set over the mountains.

I read someone's criticism that there were not enough Sky channels in the room - well if you go to Queenstown to watch TV then there really is something wrong with you! I don't think we even turned the TV in our room on once in four days, but I don't go on holiday to watch TV. Also yes, it is expensive - but it is worth every single penny in my opinion.

Paul and Matt, you are doing a terrific job. We hope to come back one day!

Room Tip: We had a room with a view of the mountains, which was stunning.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dairy Private Luxury Hotel

Address: Cnr Isle and Brecon St, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Queenstown
#1 Romantic Hotel in Queenstown
#1 Luxury Hotel in Queenstown
#6 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Dairy Private Luxury Hotel 4.5*
Number of rooms: 13
Official Description (provided by the hotel):
The Dairy Private Luxury hotel, Queenstown is your perfect escape. Our boutique hotel is in the centre of Queenstown and yet private and quiet. Not just a Bed and Breakfast, the property is renowned for its excellent service from the minute that you walk through the door. We are able to assist with everything during your stay. We are happy to arrange forward travel, look after your luggage as you venture to Milford Sound or walk The Routeburn. Let us assist you with dinner reservations and some of the many activities that Queenstown has to offer. ... more   less 
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Also Known As:
Dairy Private Luxury Hotel
Dairy Private Luxury Queenstown

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