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“Amazing!” 5 of 5 stars
Review of The Dairy Private Luxury Hotel

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The Dairy Private Luxury Hotel
4.5 of 5 Hotel   |   Cnr Isle and Brecon St, Queenstown 9197, New Zealand   |  
Hotel amenities
Ranked #1 of 57 Hotels in Queenstown
Sydney
1 review
1 helpful vote 1 helpful vote
“Amazing!”
5 of 5 stars Reviewed August 15, 2013

My husband and I just stayed at The Dairy for 5 nights and we LOVED every minute of it. We have stayed in Queenstown before and this is our favorite place. From the rooms to the lounge to the location to the exceptional customer service and the best eggs in the Southern Hemisphere!! This place has it all. Definitely check in out. Its a yes from us! Thank you for the experience Paul and Matt!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed August 15, 2013

We spent the better part of the week at The Dairy and it was one of the highlights of our New Zealand holiday! Paul & Matt were wonderful hosts, always available and never intrusive. They were helpful in the extreme, even telling us to go around a particular trail anti-clockwise rather than clockwise! Absolutely perfect advice. Breakfasts were wonderful and teas even more so. The scones and brownies were the best we had ever tasted. Rooms were exceptionally comfortable and if there were going to be a recommendation and there is only one, some place to dry clothes after a day's hiking would be perfect.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2013

Paul and Matt made us feel like honored house guests even before our arrival. They booked us the perfect tables at the best restaurants and provided valuable insights into the many activities offered in Queenstown. We realized by the end of the trip that they are local celebrities and admired by the community - for good reason. Upon arrival, Paul led us to our beautiful room equipped with an extremely comfortable bed and high end bath products. He then walked us through our itinerary while we drank tea and ate freshly baked scones and shortbread cookies. Throughout our stay, the food exceeded our lofty expectations. The omelette with cheddar, tomato, and mushrooms was the best breakfast dish I've ever had. We suspected that Matt was a professional chef in a former life and this is in fact the case (now he wears many hats).

Matt and Paul's attitude is hard to replicate. I would recommend that Four Seasons and Ritz hire Matt and Paul for training sessions, but it's impossible to replicate the owner/operator model. They take great pride in every aspect of the Dairy experience.

We hope to return ASAP.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed August 9, 2013

We stayed at The Dairy for six nights in July. From our sincere welcome to our reluctant goodbye we had an amazing stay. Paul and Matt are superb hosts, you are made to feel completely at ease and looked after. The rooms are very comfortable, the food is delicious, the afternoon tea is the best we have ever seen. But what makes the hotel amazing is Paul and Matt's genuine concern about providing the best experience for their lucky guests.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2013

I can honestly say we have never been to a place where we felt like the most important guests there and were treated like old friends. Matt and Paul are extraordinary hosts, gracious , helpful, never far away but never actually there and so happy to help. The food was superb, Matt is a great cook. Mulled wine and afternoon tea is just what you want in front of the fireplace each afternoon. We had a great room with plenty of space overlooking the Remarkables - I think this was a superior room. The other guests were very social on this occasion - which is not something we are used to and absolutely enjoyed. We only wish we could have stayed on longer but we will most definitely be back. Thanks for great memories.

Room Tip: Take the package with the superior room, remember to take bathers for the outdoor spa that everyone...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

Its my last night at the Dairy and I am looking at my calendar to see when I can return. From the moment you walk in the door you immediately take a breath and relax. Matt and Paul are the most welcoming and professional hosts you could wish to meet with incredible attention to detail, they have created the most perfect haven for you to find adventure or get some serious relaxation.

I can highly recommend the eggs benedict Matt style, its a unique dish and ridiculously delicious, plus spend time in the hot tub if you can and then sit by the fire with a G&T whilst you figure out where to eat.

If you visit Queenstown this is most certainly the place to stay because its without a doubt one of the best little gems you will ever hope to find!!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 1, 2013

We are currently at The Dairy and enjoying our stay immensely. We are so glad we decided to spend a little extra to try this hotel that others seemed to love. The attention to detail and quality is something very special and has transformed our brief holiday from merely relaxing to something memorable. Sitting here in front of the fire with a delicious afternoon tea, contemplating which excellent restaurant to dine at this evening, it's hard to think of going back to the daily grind. We'd far rather just move in. Thank you Paul and Matt.

Room Tip: Views of the mountains are stunning. Choose a room on the city centre side if you can.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dairy Private Luxury Hotel

Address: Cnr Isle and Brecon St, Queenstown 9197, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Queenstown
#1 Luxury Hotel in Queenstown
#1 Romantic Hotel in Queenstown
#6 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Dairy Private Luxury Hotel 4.5*
Number of rooms: 13
Official Description (provided by the hotel):
The Dairy Private Luxury hotel, Queenstown is your perfect escape. Our boutique hotel is in the centre of Queenstown and yet private and quiet. Not just a Bed and Breakfast, the property is renowned for its excellent service from the minute that you walk through the door. We are able to assist with everything during your stay. We are happy to arrange forward travel, look after your luggage as you venture to Milford Sound or walk The Routeburn. Let us assist you with dinner reservations and some of the many activities that Queenstown has to offer. ... more   less 
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Also Known As:
Dairy Private Luxury Hotel
Dairy Private Luxury Queenstown

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