The rooms are quite nice and clean. Very modern. Amenities in the room are all products used by Hilton. Very nice and relaxing views outside of the hotel overlooking the lake. Be prepared that Kawarau is a hotel MANAGED by Hilton. It's right next to the Hilton, and you can't really access facilities from the Hilton hotel without having to pay. However, there is a shuttle bus that goes into town regularly (about 15 minutes drive) and is complimentary.
You have to pay for wifi, it is not free. It is only free if you go to the hotel next door (Hilton) and sit in the lobby. Service was average. They do have an info desk at the lobby if you'd like to book for activities/tours. Staff were friendly, and I did have a special request for in-room dining and they were very happy to help, so thank you!
I would stay here again although it is a bit far from town, but it's quite nice and peaceful. Just don't expect it to be Hilton standards with the overall hotel experience. Go to Hilton if that's what you're after.
- Official Description (provided by the hotel):
- Discover a hotel where exuberant design meets breathtaking natural beauty; a hotel that celebrates all the excitement and adventure of one of the world's best-loved playgrounds. Discover DoubleTree by Hilton Queenstown. With views over a landscape renowned for its intense beauty, the hotel is just 15 minutes from Queenstown by land or 8 minutes by water taxi. ... more less
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- Also Known As:
- Kawarau Hotel, Managed By Hilton Hotel Queenstown