We have stayed at the Hilton hotel in Queenstown a few times now. Most recently, we thought the service had really taken a turn for the worse. The staff just didn't seem to care at all. The worst part was our dining service. We ordered breakfast one morning which not only came over an hour late, (after we made multiple calls to check on it) but the entire order was completely wrong. The person who delivered it offered to fix it, and went off to do so without ever returning. The only positive note was the manager apologised for the mistake and bought us a bottle of wine to make up for it. But the whole experience just left us feeling very disappointed. It is a first class hotel that is missing the first class service to go with it.
- Also Known As:
- Hilton Queenstown Hotel Queenstown
- Hilton Queenstown Hotel
- Official Description (provided by the hotel):
- Hilton Queentown Resort & Spa - this is the place. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa showcases panoramic views over an unspoilt landscape famed the world over. It’s an exhilarating setting – and one without compromise. Welcome to a place where you can immerse yourself in the natural beauty of Queenstown like never before... welcome to Hilton. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hilton EMEA, Hotels.com, Priceline, Tingo, getaroom.com, Venere, Agoda and Otel so you can book your Hilton Queenstown Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.