We stayed at the Kawerau on the 30th and Hilton New Year's eve. This was our first time at the Hilton here and will be returning. The staff were exceptional, particularly Tamsin, who handled a very unhappy situation that had occurred in Stacks bar, with the professionalism you would expect from a trained Hilton member. We had encountered her previously when staying at the Kawerau earlier in the year and she was just as professional even though the hotel had just opened. The rooms are relaxing and the Wakatipu Grill is excellent, I can recommend the duck. The pool area is very relaxing and was just what I needed on the 1st Jan. The conceirge was very helpful as I am about to have a knee replaced and find walking any distance aggrevates this. He arranged to park the car and bring it around when I needed it. The water taxi on Sunday night was good, but sit at the back if there is any water chop. Unfortunately due to the weather both the Water Taxi's and the fireworks in Queenstown were cancelled. Guess we will just have to come back next year. For a large hotel, the level of noise is non existant. We only had the continental breakfast this time as dinner on both nights had been wonderful, but know from experience that both selections of breakfast are very good.
- Official Description (provided by the hotel):
- Hilton Queentown Resort & Spa - this is the place. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa showcases panoramic views over an unspoilt landscape famed the world over. It’s an exhilarating setting – and one without compromise. Welcome to a place where you can immerse yourself in the natural beauty of Queenstown like never before... welcome to Hilton. ... more less
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- Also Known As:
- Hilton Queenstown Hotel Queenstown