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“Fantastic just about everything” 3 of 5 stars
Review of Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
5.0 of 5 Hotel   |   Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand   |  
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Ranked #16 of 57 Hotels in Queenstown
Auckland, New Zealand
Top Contributor
82 reviews 82 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
68 helpful votes 68 helpful votes
“Fantastic just about everything”
3 of 5 stars Reviewed June 12, 2011

We didn't stay here but we ate and drank here... service great, environment great, location great, wine-list... appallingly horribly disgustingly BAD. I don't know who wrote their wine list, but in both their bars it is very poor. Being set in Queenstown one would expect some good wines from the region, but no... An Amisfield and then some back labels of various poor selections. Then to add insult to injury they are so over-priced that you wonder if they thought they were pricing them in Zimbabawean dollars not Kiwi. Hopefully they resolve this issue, and I look forward to a much better wine list!

  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,220 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamsburg, Virginia
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 20, 2011

We stayed earlier in the week at the Hilton Auckland and learned that the Queenstown Hilton was just opening. This was perfect timing as we were travelling to the South Island for a week. After staying 3 nights at the St. Moritz in Queenstown (reviewed separately), we decided to extend our stay in the Queenstown area and reserved for three nights at this new Hilton using my accumulated Hilton Honors points.

After just one day, we have been truly impressed. We were given a wonderful lake-view suite as a result of our Diamond Hilton Honors status. The staff have been incredibly professional, helpful, and friendly. The room is first class, with excellent furnishings, a nice dark wood color scheme, a fireplace, a large lake-view patio, and a great bathroom with separate tub and shower. In addition, we were unexpectedly given a nice cheese and fruit plate on arrival, likely a consequence of being one of the hotel's first guests.

One of the initial highlights has been the restaurant, which is truly a gem. We've eaten at some nice restaurants worldwide over the years, but the Wakatipu Grill ranks among the very best. The staff were engaging and helpful. The menu was inspired. My prime rib was excellent and my wife ordered the sole with clams, which she thoroughly enjoyed. Everything about the meals, from presentation to taste were great. And the deserts were just outworldly excellent. My wife's creme brulee was artfully done and my orange sponge cake was terrific. We even received a few extra minature desert samples from the pasty chef which were wonderful.

We're looking forward to a few more nights at this new Hilton, but we have been just so imperessed that I wanted to post a quick review of this new property.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2011

Great service, beautiful interior, open kitchen for a show, and first class food. About time we had a great hotel restaurant in town.

Stayed May 2011, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Queenstown Resort & Spa

Address: Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Queenstown
#3 Spa Hotel in Queenstown
#8 Family Hotel in Queenstown
#11 Romantic Hotel in Queenstown
#15 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Official Description (provided by the hotel):
Hilton Queentown Resort & Spa - this is the place. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa showcases panoramic views over an unspoilt landscape famed the world over. It’s an exhilarating setting – and one without compromise. Welcome to a place where you can immerse yourself in the natural beauty of Queenstown like never before... welcome to Hilton. ... more   less 
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Also Known As:
Hilton Queenstown Hotel Queenstown

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