This hotel is incredibly run down and seemed to be filled with incredibly rude staff.
After a lovely day we arrived at the location at 6pm to a room that had not been cleaned since the previous guests had departed. Judging by the smell, I would assume that this may have been a couple of days. Upon requesting a clean room we were asked to wait in reception for nearly an hour while someone attended our requirement. I would have waited on the front steps and enjoyed the picturesque scenery, however the 'toilet' smell made this uncomfortable. A very disappointing aspect of what has so far been a wonderful NZ experience. Not worth NZ $175 as backpackers hostels for a fraction of the price often offer better hospitality.
- Official Description (provided by the hotel):
- Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day. ... more less
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