We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stunning views, disappointing quality” 3 of 5 stars
Review of The Rees Hotel & Luxury Apartments

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added The Rees Hotel & Luxury Apartments to your Saves list
The Rees Hotel & Luxury Apartments
5.0 of 5 Hotel   |   377 Frankton Rd, Queenstown 9300, New Zealand   |  
Hotel amenities
Ranked #12 of 57 Hotels in Queenstown
fullerton,ca
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
39 helpful votes 39 helpful votes
“Stunning views, disappointing quality”
3 of 5 stars Reviewed November 9, 2013

We have visited the Queenstown area 8 times over the past 12 years. We have stayed at Millbrook Resort, Azur, and a lovely little B&B that has since changed hands. We thought that we would give the "luxury boutique hotel" Rees a try this time. We typically stay several days, this trip was for 5 days.
The Rees has a very lovely staff, although they are not particularly attentive unless you are directly in front of them. Example; we sat in the hotel bar area for over a half an hour and nobody came to ask if we would like to order, after 45 minutes, we left. This was usually the case when we had questions or we looking for help, we had to wait.
Our room, on the 7th floor, had a stunning view of Lake Wakatipu, and since there was a beautiful snowfall at the beginning of our trip, the mountains were divine to behold. However the room itself was less than luxurious. Modest appointments and a carpet in need of a deep steam cleaning or replacement were disappointing as was the lack of suitable storage for unpacking our suitcases for a 5 day trip.
The walk along the lake into Queenstown proper is quite lovely and very well maintained. We are in good shape (competitive runners) and timed our walks to and from Queenstown, it is 30 minutes at a brisk pace with no stopping to appreciate the wonderful beauty of nature all around.
Overall, the Rees is nice, but not nice enough to be considered luxury and it will not be on our list of hotels to revisit.

Room Tip: A room up top where we were gets views over all of the roof tops, but some road noise.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,095 reviews from our community

Traveler rating
    767
    228
    68
    22
    10
See reviews for
241
605
23
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 6, 2013

We stayed at the Rees for my wife’s 40th birthday, in a 2-bedroom apartment owned by a friend. The Rees is a very modern, newly built block right on the lakeside. Its about a 20/25 minute walk into town. The rooms are very modern, very well appointed, but quite overlooked. They don't have a huge amount of character; possibly because they are so new, but they are kept immaculately clean.

The staff at the Rees are exceptional. They are attentive, friendly, and that is from management to maintenance.

I would definitely stay again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2013

WOW what an experience! It was my first trip down the South Island and it wont be my last! The Rees was absolutely stunning, the views from the balcony were amazing, the room just perfect, the staff so friendly and helpful and the shuttle drivers so warm and chatty! The rain didn't stop us from enjoying our 2 fabulous days their and on our last day it snowed and we hoped our plane was cancelled so we could stay just 1 more night, but alas it wasn't. We have lovely memories of The Rees and highly recommend it to anyone.

Room Tip: 5011 on level 5
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2013

A fabulous hotel in a great location with unforgettable views and with attentive, professional service from the very friendly staff. Very comfortable accommodation with everything one could require - a comforting home away from home. Thank you from Joan.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2013

The apartments as always were in stunning condition, the service we received at the front desk was second to none. A special thanks to Roman for his smile, warm friendly attitude - a real treasure for the team.
We were again recommended to visit Sasso and Eirchardt's for dinner and or lunch and we were not disappointed.
Thanks for the hassle free visit, we will visit again soon

Room Tip: Executive Level 2 and 3 beds - 2 bed has full kitchen. The rooms to the end closest to the airport a...
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2013

We stayed at the Rees for three nights from October 12th through the 14th in a one bedroom Apartment on the 3rd level. We still talk about the views of The Remarkable Mountains. Nice features included the gas fireplace and the heated kitchen and bathroom floors. Fireplace was great on a windy rainy night. The one bedroom is a lot of space for a couple. Kitchen is very large and fully equipped. All the staff were fantastic. We used the Concierge to schedule activities and get hair dresser recommendations. The staff helped us with pictures,. The location was perfect and the shuttle service to downtown Queenstown was very useful. Nice to park the car for three days. Food in the "New South" restaurant was great,
You do have to walk outside to get from the lobby/restaurant to the 3rd level overlooking the lake. Drive to the parking area was narrow and steep.

Room Tip: The views from the 3rd level (Room 3111) were fantastic. possible that Level would even be better...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Tekapo, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2013

We regularly stay in Queenstown and The Rees is the best experience we have had! Our recent three night stay ticked every box with what is important to us.... free WIFI, easy access and easy to find, free parking, warm friendly reception and porterage to room, huge suite with lake view (very comfortable), bath and shower, every hotel amenity but boutique hotel feel, great wine bar and restaurant. What more do you need? Oh, how about regular shuttles to town so you don't have to stress about parking or drinking? Yes they do that too and offered with a smile and charming driver. Room service staff lovely and unobtrusive. And prices very reasonable for what is provided - value is subjective but I would rate The Rees as very good value for the quality and service.
And the quiet.... no roaring drunks outside our room or screaming down the street. In fact the only other people we saw were smiling guests and staff who actually looked us in the eye and greeted us. We felt so welcome and comfortable there is no doubt The Rees will be our preferred accommodation in Queenstown forever! Keep up the good work The Rees, you should be proud of what you do. We will be personally recommending you to everyone... thanks! We'll be back....

Room Tip: We had a lakeview room but didn't use the balcony so don't worry if you can only get a room...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Rees Hotel & Luxury Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Rees Hotel & Luxury Apartments

Address: 377 Frankton Rd, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Queenstown
#3 Business Hotel in Queenstown
#10 Romantic Hotel in Queenstown
#12 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Rees Hotel & Luxury Apartments 5*
Number of rooms: 150
Official Description (provided by the hotel):
The Rees Hotel and Luxury Apartments Queenstown is the new gateway to the True South. We welcome you to enjoy the ultimate Queenstown accommodation experience and savor the rich heritage, vibrant culture and diverse attractions of New Zealand’s glorious Queenstown and Southern Lakes District. The Rees Hotel & Luxury Apartments Queenstown offers luxury accommodation on the edge of Lake Wakatipu, looking out to The Remarkable Mountains. The Rees Hotel is conveniently located to Queenstown Airport and a short drive away from the centre of Queenstown, and central to the wide range of high quality, year-round attractions and activities offered by Queenstown and the broader Southern Lakes District. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Agoda, Priceline, Despegar.com, HotelTravel.com, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your The Rees Hotel & Luxury Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Rees Hotel And Luxury Apartments
Rees Hotel Queenstown
The Rees Hotel Luxury Apartments

Owners: What's your side of the story?

If you own or manage The Rees Hotel & Luxury Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.