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“5 Stars all the way!” 5 of 5 stars
Review of The Rees Hotel & Luxury Apartments

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The Rees Hotel & Luxury Apartments
5.0 of 5 Hotel   |   377 Frankton Rd, Queenstown 9300, New Zealand   |  
Hotel amenities
Ranked #13 of 60 hotels in Queenstown
Pennington, New Jersey
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“5 Stars all the way!”
5 of 5 stars Reviewed May 22, 2013

This was the best place we stayed in New Zealand for our honeymoon! My husband and I were in an Executive Lakeview 1 Bedroom Apartment for 3 nights. Everything was great! The bed was comfy, the bathroom was amazing; jetted tub, rain shower, towel warmer. The balcony was huge, the living area and kitchen were spacious and everything was very clean. Even had our own laundry which is very convenient for people on long trips like we were :)
Location is good, wonderful views of the lake and mountains. The hotel offers a complimentary shuttle to downtown you just have to reserve a spot ahead of time. We used it quite a few times. They also offer a water taxi for a small fare. Both were very convenient for us since we didn't have a vehicle.
We had the continental breakfast in the restaurant twice and room service once. The room service was good but its worth it to go to the restaurant for the buffet. The hotel restaurant, True South, is small but intimate. Very good service from the staff and the food is excellent. We had a dinner reservation one night and our meal was one of the best we had in New Zealand. The best part for us was that our apartment was a short walk down the hall.
Overall the service was excellent from everyone we came across, very friendly staff and always eager to help. Highly recommend staying here and we will definitely stay again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013

I live in Auckland and stayed at the Rees for 3-nights recently during my Mums visit from the UK. The staff and service couldn't have been better - the manager Tom was particularly welcoming. The only think I would have liked is a fimer mattress as we both found the beds quite soft - that being said the lake view and overall general ambience and level of care made up for this. The restaurant is definitely worth a visit too. Thank you Tom and team - we had a great stay. Mairead and Zena

Room Tip: a lake view room is a must
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Horsham, Vic. Australia
Top Contributor
63 reviews 63 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 18, 2013

Have just spent 5 nights at Rees for our daughter's wedding in Queenstown. Our choice of accommodation could not have been better or as luxurious. Us and most of the members of our family were placed in apartments on the 7th floor which had the most picturesque views I have ever seen. We ourselves had an executive apartment whilst other members of our group had either executive or standard but having said that, none of the apartments are standard, anything but. I did not get to see all of our guests apartments but everyone spoken to were very, very impressed. Service is second to none and even on 2 of our days the cleaners had unpacked our dishwasher which I must say is a pet hate of mine so kudos to them, fabulous. Blinds in our lounge were never closed as privacy seems to be the hallmark of these apartments although in ours it was necessary to draw the blinds in the upstairs bathroom due to it being almost level with the driveway. Everything you could possibly need or want whilst on holiday is supplied and although due to wedding preparations we did not get to use their wonderful restaurant, we did have room service which was promptly delivered to our room and was scrummy. This is one hotel not to be booked on price but the fabulous service, apartments, hourly shuttle into town or close proximity to a lovely walk, either into town or back to Frankton. Thankyou Rees for making our daughters wedding into a fantastic holiday and you should be congratulated on not only your property but your very friendly and accommodating staff.

Room Tip: Executive rooms on the 7th floor have not only easy access but the best views anywhere but I believe...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranchi
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 17, 2013

Supreb Location awsum view below mountains and above lake no comparison of food and rooms. with heating floor and heaters just like appartment if driving of your own ample parking, travel desk and staff is helpfull.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 16, 2013

At almost $ NZ 800 for 3 nights, our Lakeview Room view did not disappoint. The room had quality fittings although I think a little small for the tariff charged. Service was good and no complaints about cleaning or other aspects. Free parking and internet were included, but next time in Queenstown will probably try elsewhere to see what we get there for that sort of money. And was further than a comfortable walking distance from the central town area, so recommend having a vehicle. I would have thought, in shoulder season, around $ NZ 600 for 3 nights would have made it a 5 circle review. I wanted to pay for something special, but for me, did not quite measure up to expectation for those dollars.

Room Tip: Get a Lakeview Room or better. Beware rather old technology mag strip room cards - very susceptible...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hertfordshire, England
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 15, 2013 via mobile

The bedrooms are small. Our friends and I booked a 2 bed lake view apartment overlooking the lake (room 309 1). The room was very clean and bright, spotlessly clean too. For us we found the bedrooms far too small, there is nowhere to put your case other than on the floor, then you have problems walking around the bed. There are wardrobes, but sometimes when staying for only a few days you dont always want to unpack. There is no bath in this room and the shower floor when wet is very slippery. There is also only one bathroom in this apartment despite being for 4 people.
You cannot just access the spa, everything has to be booked well in advance as there are no on-site personnel.
Breakfast is good and has a good range of food with hot options cooked to order accommodating any dietary requirements, the opening hours are 6:30 - 11:00 so no need to dash out of bed. Otherwise dinner menu is good but quite expensive compared to other restaurants in town.
Housekeeping good, but were on honeymoon so would like a late day sometimes and although asked not to be disturbed before 10am, have been woken at 9am each day! Ps they warn you that if you leave your room untidy you might incur additional cleaning charges!
Staff very friendly and helpful, bus into town is very good as you are quite a way out.

Stayed May 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2013

We had 4 nights at the Rees. Amazing views of lake and mountains. Top class staff to meet us and show us every detail of our apartment. Nothing was too much trouble. Free shuttle service on the hour most times into Queenstown and back. First class chattels great walking track. All the amenities you need. Highly recommend. We will be back.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Rees Hotel & Luxury Apartments

Address: 377 Frankton Rd, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Queenstown
#3 Family Hotel in Queenstown
#10 Romantic Hotel in Queenstown
#13 Top resorts Hotel in Queenstown
#13 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Rees Hotel & Luxury Apartments 5*
Official Description (provided by the hotel):
The Rees Hotel and Luxury Apartments Queenstown is the new gateway to the True South. We welcome you to enjoy the ultimate Queenstown accommodation experience and savor the rich heritage, vibrant culture and diverse attractions of New Zealand’s glorious Queenstown and Southern Lakes District. The Rees Hotel & Luxury Apartments Queenstown offers luxury accommodation on the edge of Lake Wakatipu, looking out to The Remarkable Mountains. The Rees Hotel is conveniently located to Queenstown Airport and a short drive away from the centre of Queenstown, and central to the wide range of high quality, year-round attractions and activities offered by Queenstown and the broader Southern Lakes District. ... more   less 
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Also Known As:
The Rees Hotel And Luxury Apartments
Rees Hotel Queenstown
The Rees Hotel Luxury Apartments

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