This is the last of our 4 nights stay at this hotel, the first 3 days has been very nice, however this very last day turned out to be a big disappointment for their service. As the weather has been bad, we stayed in for most part of the day, we left our 3 bedroom apartment at almost 4 pm and called reception to have the housekeeping to do the rooms and remove our room service tray. Upon returning at about 11 pm, no housekeeping was done with room service tray where they were. We immediately called the reception and were shocked at the reply of "we don't have housekeeper at the moment and what do you want me to do ?" !!!!! It's been a good 3 days that we loved the place but only 1 ignorant and unprofessional answer to wipe out our good feeling of the place. I hope the management will seriously look into the "situation handling" of the hotel
- Also Known As:
- The Rees Hotel And Luxury Apartments
- Rees Hotel Queenstown
- The Rees Hotel Luxury Apartments
Region:
New Zealand >
South Island >
Queenstown
Amenities:
Bar/Lounge
Business Center
Fitness Center
Free High-Speed Internet
Free Parking
Kitchenette
Restaurant
Room Service
Shuttle Bus service
Suites
Wheelchair access
#1 Business Hotels in Queenstown
#2 Family Hotels in Queenstown
#4 Romantic Hotels in Queenstown
#6 Luxury Hotels in Queenstown
Price Range:
$$
Hotel Class:5 star (5*)
- Official Description (provided by the hotel):
-
The Rees Hotel and Luxury Apartments Queenstown is the new gateway to the True South. We welcome you to enjoy the ultimate Queenstown accommodation experience and savor the rich heritage, vibrant culture and diverse attractions of New Zealand’s glorious Queenstown and Southern Lakes District. The Rees Hotel & Luxury Apartments Queenstown offers luxury accommodation on the edge of Lake Wakatipu, looking out to The Remarkable Mountains. The Rees Hotel is conveniently located to Queenstown Airport and a short drive away from the centre of Queenstown, and central to the wide range of high quality, year-round attractions and activities offered by Queenstown and the broader Southern Lakes District.
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