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“What a view!!!!” 5 of 5 stars
Review of Pounamu Apartments

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Pounamu Apartments
5.0 of 5 Hotel   |   110 Frankton Rd, Queenstown 9300, New Zealand   |  
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Hotel website
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Hotel amenities
Special Offer
1 Night Free!
Ranked #9 of 58 Hotels in Queenstown
GreenLeadersGold level
Pipa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“What a view!!!!”
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay here. We were in our Honeymoon and wanted something more spacious then just a hotel. Pounamu apartments was perfect. The bed was so comfortable and the fire place was really special.
Definitely coming back.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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888 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Dunedin, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My girlfriend and I had the pleasure of staying here after her long trip on a cold snowy day. The service was excellent and they allowed us an early check in, which was a life saver on a cold day in Queenstown. The room was warm, excellent, extremely comfortable and they even listened to the special instructions I asked for while I was making the booking. Overall it was a great experience and a pleasant stay with all the necessities and luxuries easily accessible, such as TV, WiFI, the town centre and a Spa. My only disappointment was we left our USB stick in the TV (our own fault) and they lacked any urgency to recover it when we phoned in the next day. Other than that the facilities were great and what we needed and expected.

Room Tip: Comfortable.
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in a 1 bedroom after Easter. Excellent view of the lake and mountain. The one bedroom apartment is located on 1/F and got a balcony. The kitchen even include a rice cooker. Ample supply of coffee & tea. Closest supermarket (called New World?) with plenty of parking is located near the airport, which is a few minutes drive away. There is a designated car park at the basement level. Washer & dryer is located outside the apartment and shared with the studio. Wifi very strong. The gas heater with remote control is awesome. Reception staff very friendly and helpful.

It is a bit tricky to find the reception bldg esp at night when approach from the airport side; suggest the put on a bigger sign for direction.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at Pounamu Apartments. My wife and I were on our (brief) honeymoon and originally booked with Heartland Hotels down the road. We were completely disappointed with our room, so we rang Pounamu to try and find accomodation, we stayed for 5 nights.

They were friendly and helpful and sorted us two possible bookings for the whole week. We went with the apartment option, and had a modern and clean looking one-bedroom apartment. We had a fire, heat pump, TV, sky, free wireless access, a self-contained kitchen, a shared laundry (with one other room) and a great ensuite bathroom. We had views looking out across the lake and the mountains were white and snow-capped when we were there, which was nice to look at while sitting by the fire. We also used the facility's spa regularly. The staff were friendly and always willing to help us, offering to book various things for us. They even provided us with our own robes and slipppers :)

It would be great though if they had more selection on SKY (perhaps more channels) and more access to newer, more current films for viewing. We also would have enjoyed more (and faster) internet accessibility as we both wanted to use the internet for various things all the time.

Our room cost around $400 per night, which was pricey, but we definitely got our money's worth for having a whole comfortable apartment to enjoy. We wanted to stay in a lot following a busy start to the year and cooked our meals at the apartment, saving money. I would pay that amount again.

Walking distance to town, which was great too. Took us 10 minutes to walk there and buses go past the hotel both ways every 15 minutes.

Thank you for a fantastic stay, Pounamu. We definitely would return and highly recommend to any considering staying there.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights and glorious days. Beautiful one bed apartment with views across the lake to the mountains which changed their aspect hour by hour. The apartment had everything I could want, including a gass flame fire, huge bed and a tiled bath which was so comfortable to sit in I'd take an hour a day there up to my chest in lovely bubbly water reading a book. The staff are so very helpful too. Well done all round. A beautiful 10 minute lake-side walk to the town for breakfast - wonderful.

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Pounama apartments for a week with our two boys (9 & 16). The Pounama apartments were great value for money. The boys had their own room complete with TV, DVD & un-suite.

The views from the apartments were fantastics and within comfortable walking distance from the town centre. Ideal for visiting pubs and restuarants.

The apartments are luxuriosly appointed with everything you need and more.

Are trip included an overnight visit to the Fox Glacier and we originally booked the Pounama stay in two halves. The friendly staff at Pounama allowed us complementary stay in the apartment for the night (that we were away) which meant we could leave the bulk of our luggage behind.

Great location, great facilities and great service.

Room Tip: Ask for an upper level apartment
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent place to stay awesome views & very handy for a brisk walk to town every morning for brekky with many options to choose from. Apartments are very well appointed & they have thought of all the very finer details & have gone the extra mile. Very knowledgeable and friendly staff. Will highly recommend to all friends and colleagues. Would highly recommend "Pedros House of Lamb Roast" dine in delivery.
R Wilson.

Room Tip: The one/two bedroom apartments have the awesome views as the studio apartment faces away. Even thoug...
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Address: 110 Frankton Rd, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#2 Spa Hotel in Queenstown
#4 Family Hotel in Queenstown
#6 Romantic Hotel in Queenstown
#9 Luxury Hotel in Queenstown
#13 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms a like a small hotel room with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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