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“Ultra modern and stunning lake views” 5 of 5 stars
Review of Pounamu Apartments

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Pounamu Apartments
5.0 of 5 Hotel   |   110 Frankton Rd, Queenstown 9300, New Zealand   |  
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Hotel amenities
Special Offer
1 Night Free!
Ranked #9 of 58 Hotels in Queenstown
GreenLeadersGold level
San Diego, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Ultra modern and stunning lake views”
5 of 5 stars Reviewed February 24, 2014

We stayed in a one bedroom second floor apartment with lake views. The views are stunning and I can recommend the stay just based on that (see attached pics). The apartment is super clean, ultra modern and comfortable. It was nice having a washer/dryer with environmentally friendly detergent available for our use. The apartments are close enough to the town center yet far enough to get away and relax. Yes, there is some road noise but it didn't take away from the scenic and comfortable stay. The staff was super friendly and provided recommendations any time I asked. We even got a bottle of local wine for booking a tour through them without any additional fees to what the vendor charged. This was a very nice bonus...we enjoyed the wine. Cheers!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, April 7, 2014
Hi J S, thank you for your 5 Star review.

We are rapt that you enjoyed Pounamu and the amenities on offer. I will pass on your feedback to our Housekeepers regarding our super clean apartments. They take great pride in their work – we are extremely fortunate to have such a fantastic team.

We look forward to your return. Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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888 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014

All I'll say is I'm very picky when it comes to everything - food, accommodation, bars - I like the best of everything. This place is amazing, awesome views, not to far from town and the actual apartment is really nice. Plus the staff are lovely and super helpful. We will stay here again next time we're in Queenstown.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, April 7, 2014
Hi Opal 1903, thank you for your rave review. We look forward to your return. Don’t forget as a returning guest to email and book direct with us to receive a loyalty special offer.

Cheers, Ro

Rowena Richards
Marketing Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Widnes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2014 via mobile

Fantastic location and beautiful views.
Well-stocked kitchen but the breakfast basket we paid for was slightly disappointing as we hoped for more than bread and cereal.
I wish we could have stayed for longer!

  • Stayed December 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, April 7, 2014
Hi Hannah, thank you for your review and yes I agree with you the location and views are beautiful.

I was surprised to read though that our Continental Breakfast Basket was disappointing. I will ensure that in future, we are clear in informing our guests what our $11.00 Continental Breakfast Basket includes (Sanitarium Cereal, fruit juice, pottle of fruit, 1 x fresh fruit, yoghurt, 2 x bread, milk, butter/condiments) per person.

We hope that you get to return to Queenstown and stay longer.

Cheers, Ro

Rowena Richards
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chadds Ford, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014 via mobile

These luxury apartments were fantastic in every way. The apartment was in perfect condition with absolutely every conceivable item in its place. Not an item was missing, everything was thought of and an easy 10 minute walk to downtown Queenstown . The only issue that takes it out if the " perfect category is that it is located on ( like most) the main thoroughfare into town and traffic is quite heavy and thus noisy. The staff is most helpful and offers lots of insight and "adventure booking assist( book through them and receive a free bottle of NZ wine). If only the traffic would vanish

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 31, 2014
Hi Windmillhollow, thank you for your great review. It is always a pleasure to read about our guests having an enjoyable stay.

We pride ourselves on actually not just knowing, but having been on most of the trips and activities we can actually say “we are the experts” when it comes to booking trips and helping you to choose the right activity. Our goal is to ensure that your time in Queenstown is full of fond memories.

I hope you have another opportunity to re-visit us in the future.
Cheers Ro

Rowena Richards
Marketing Manager
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Singapore
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 20, 2014

OK: we are in one of the "worst" apartments in the complex, and it is very nice indeed. Yes, there is a traffic swish all day long, but it quiets down at night and the traffic is outside the living room, not the bedroom. The apartment is roomy, very tastefully furnished, and has everything one could need in the kitchen. There are two flat-screen TVs with excellent reception. The wifi signal is strong and reliable. The "office" in the entryway has a terminal and a printer. The bathroom is small but very modern and attractive. The washer and dryer are free and located right outside our entrance.
If we were to come here again, we would request an upstairs unit (better views) and an end unit if possible (a couple more windows). And I would NOT recommend this place for children, as crossing the street to get to the lake path can be quite hair-raising. But make no mistake, we are thoroughly enjoying our stay in this beautiful apartment.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 31, 2014
Hi SingaporeLulu

Thank you for your feedback and review. Great to see that you enjoyed being in one of our worst Apartments in the complex! All of our Apartments have lake and mountain views, some better than others.

We hope to see you again, Ro

Rowena Richards
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 19, 2014

I stayed here as a friend was getting married. The apartment was great and the views were just breathtaking. I will be staying here when I return to Queenstown.
Really friendly staff, Leo was very good to deal with and made us feel like family.
Highly recommend other travelers to stay here.

Josh.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 31, 2014
Thank you for you fantastic review Josh.

When booking direct with us, for a 1 or 2 BRM Apartment you will receive a lovely bottle of male cologne or female perfume.

We look forward to you returning to Queenstown and Pounamu Apartments.

Cheers, Ro
Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2014

The apartments are lovely and very well appointed. We stayed in a two bedroom apartment which worked really well as both bedrooms had an ensuite and bedroom at the back had a small kitchenette so that you could make a cup of tea and not disturb the people staying in the front bedroom. The kitchen had everything you needed to cook a full meal if you wanted to.
The views over the lake were wonderful and having a balcony to sit out on was a bonus.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 31, 2014
• Hi Wellingtongo_Kiwi_go

Thank you for your 5 Star Review! I’m rapt to read that you had all the amenities that you needed at Pounamu Apartments and enjoyed the wonderful lake views.

We hope to see you again. Ro

Cheers, Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Address: 110 Frankton Rd, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#2 Spa Hotel in Queenstown
#4 Family Hotel in Queenstown
#6 Romantic Hotel in Queenstown
#9 Luxury Hotel in Queenstown
#13 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms a like a small hotel room with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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