The staff were helpful, friendly and fun right from the booking desk to site. The area for the bungy and swing (we did the Nevis for both) had good views. They get you pumped up so you can make the jump and make jokes that add to the experience. We booked via travel agent before coming (same price as direct online) but found that if you have a bit of freedom time wise there are some brochures at the airport that can save almost $100 off a thrilogy. Video and photo packs are awesome and good value.
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