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“Perfect end to our holiday” 5 of 5 stars
Review of The Brothers Boutique Hotel

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The Brothers Boutique Hotel
4.0 of 5 Hotel   |   295 Rattray St | Carpark off Brown St and Bishops Rd, Dunedin 9016, New Zealand   |  
Hotel amenities
Ranked #20 of 55 Hotels in Dunedin
Hunter Valley, Australia
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
“Perfect end to our holiday”
5 of 5 stars Reviewed March 24, 2013

After travelling around NZ for a few weeks and experiencing quite a variety of accommodation styles, we were really hoping that our last few nights would be perfect. And they were! From the moment we arrived Rod made us feel extremely welcome, and spent some time advising us where we should go and what we should do. Our room on the top floor was lovely and light, with a great view over the cathedral to the harbour and hills. Dunedin is a very pretty city and The Brothers is the ideal spot from which to appreciate it. The location is excellent, with great restaurants just a brisk walk away (and the uphill climb on the way back makes you feel quite virtuous, despite all the good food and wine you've consumed). The guest lounge is a lovely spot to enjoy a pre-dinner drink and a chat to fellow guests, and having the use of the guest computer is an added bonus. Highly recommended.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brothershotel, Owner at The Brothers Boutique Hotel, responded to this review, March 24, 2013
One of the pleasures of running a Hotel is meeting people who enjoy life and Travel. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    73
    51
    17
    6
    1
See reviews for
9
104
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Wellington, New Zealand
1 review
4 of 5 stars Reviewed February 17, 2013 via mobile

It's true
Friendly hospitality from Rod and the cosy air of old wood
The views are spectacular and the shared living room is great
A lovely spot that is close to the centre of Dunedin
Though the room was a bit small

Stayed February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
138 reviews 138 reviews
138 hotel reviews
Reviews in 113 cities Reviews in 113 cities
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed February 16, 2013

We booked a room at this hotel for three nights using the web interface, but it turns out they do not permit couples with children or infants. We didn't discover this until coming downstairs for breakfast after our first night, with our generally quiet 5-month old in a carrier. The proprietor immediately dressed us down in front of other guests who were having their breakfast and straight up told us our baby wasn't allowed. To avoid further embarrassment we packed up and left immediately (without having the breakfast we had paid for). The proprietor handled this incredibly unprofessionally - he could have discussed the situation privately. This was clearly a misunderstanding and not a deliberate deception on our part, and deserved to be handled with respect by the owner. He claimed their no children policy was obvious on their website but it simply isn't, or at least it wasn't when we booked the room. We have just checked again and there is now a disclaimer at the bottom of the booking page (not the hotel's actual webpage) that says that the hotel is unsuitable for children. We didn't see this when we booked (perhaps our fault or perhaps it wasn't there?) but whatever the case this 'feature' of the hotel needs to be made clearer; we certainly wouldn't have booked this hotel if we knew. Regardless, you shouldn't have to get half way through the booking process to discover that children are not permitted. The proprietor claimed during our public dressing down that the child-free nature of the hotel is a selling point and that people stay here BECAUSE there are no children or infants permitted. Frankly, this assertion is very difficult to believe when this point is not advertised clearly on his webpage. Perhaps "CHILDREN and BABIES NOT PERMITTED" in bold typeface on the front (i.e, welcome) page of the website would get the message across. He would get the guests he wanted and not be troubled by others. The proprietors must have their reasons for this policy but it is a pity to exclude a large proportion of the population from enjoying what is a nice hotel in a great location. In general I can't understand child-free policies in ordinary locations (honeymoon type resorts in exotic locations perhaps, but really, this is Dunedin!) It is questionable what response would be had to a hotel that advertised "red-headed people not permitted" or "homosexuals not permitted", so why are hotels allowed to discriminate against couples with children? Certainly in some states in Australia it can be considered illegal to refuse to let a room to adults with children unless it can be proven that there is no space to accommodate that child safely. For many parents who take their own portacots travelling, this could rarely be argued. A check of the NZ Human Rights Commission site leaves the legal rights of the child in such cases unclear but we will do further research on this point out of interest. It seems though although proprietors may have some sort of way around anti-discrimination laws to cut out a large proportion of your potential clients is also short sighted from an economic point of view. We give this hotel this rating because of the way in which this situation was handled; the hotel itself is very nice for all those childless couples out there and would ordinarily we would have recommended it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brothershotel, Owner at The Brothers Boutique Hotel, responded to this review, February 20, 2013
The review does not warrant a response other than it meets Trip advisor’s Support Team’s internal “entertainment guide” which I am not buying into.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bainbridge Island, WA
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2013

Very nice room on top floor, with huge picture window and balcony overlooking the entire city of Dunedin. Historic and charming older building. Small rooms due to the age of the building, however, nothing lacking. Rod is a friendly and informative host.  Took the host's advice and booked the morning train excursion into the gorge; scenic, an enjoyable and relaxing trip. Back into town for lunch and then on to the Elm Tours Eco expedition in the afternoon. Tiring hike but "ya gotta love those penguins." Back into town by 10:00 p.m to sit with a glass of wine for a while outside a bar in the Octagon to watch the world go by. Best birthday ever.

Room Tip: The rooftop balcony affords wonderful views; however, it is shared by several rooms.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2013

We only stayed one night but enjoyed our stay, and made the most of our short time in Dundein thanks to a very helpful host. He gave us sightseeing and restaurant recommendations, as well as all the brochures/maps we needed, which worked out perfectly. Yes, as the website & the other reviewers say, the rooms are small. There is a welcoming lounge downstairs to spread out in and if you have a balcony, it is nice spending time out there too. The breakfast was fine, nothing remarkable but doesn’t make any claims to be. Nice view & good location.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 24, 2013

We had a lovely stay here. Prior to catching the Middlemarch train for the beginning of the Otago Rail Trail.
The host was helpful and informative. We enjoyed a glass of wine with him prior to walking into town for an evening meal.
The rooms are very European . High standard but compact by New Zealand standards. This in no way reduces the enjoyment of the stay.
We stayed on the top floor and enjoyed views across Dunedin.
Easy walking distance to the city, railway station etc

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
64 reviews 64 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 8, 2013

wasnt sure what to expect at this boutique hotel well what an amazing experience we knew things were going to go well after a long drive we were invited at 5pm to enjoy a glass of wine
with the other guests. Rod could not of made us more welcome really found the history of the brothers boutique very interesting Lots of places to visit very close had a lovely time.
Again washing and ironing all sorted out no hassel really recommed this place

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brothershotel, Owner at The Brothers Boutique Hotel, responded to this review, January 9, 2013
Thank you. The Brothers is a good fit for Dunedin and it's history. Glad you enjoyed your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Brothers Boutique Hotel

Address: 295 Rattray St | Carpark off Brown St and Bishops Rd, Dunedin 9016, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#13 Luxury Hotel in Dunedin
#15 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Brothers Boutique Hotel 4*
Number of rooms: 15
Official Description (provided by the hotel):
Welcome to a special place in Dunedin. Relax in our European style Boutique Hotel close to inner city amenities with spectacular views of the City and harbour. Extensive renovations have been done to this former Christian Brothers 1920's stately residence transforming it into elegant heritage accommodation with 15 bedrooms and all with modern tiled en suites. The Brothers offers a mixture of convenience, history, charm, elegance and tranquillity, with the building retaining much of its original grandeur. Unfortunately the Hotel is unsuitable for infants, babies and young children under 12 and can't be accommodated. The Brothers is also quite different from anything else in Dunedin. The intention during the refurbishment was to be sympathetic to the building's history and wherever possible the original character has been retained. As a result most of our rooms are of a size often found in European Cities and maybe considered small by some. If room size is important to you or the prospect of walking 10 minutes uphill from the city centre is a daunting issue then other options maybe more suitable for you . A welcoming drink is offered early evening in the main Guest lounge. Booked direct with us for more options and availability. ... more   less 
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Also Known As:
Brothers Boutique Hotel Dunedin
Brothers Boutique Dunedin

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