The Tranz Alpine train journey from Christchurch to Greymouth has been on my bucket list for years. I have heard so many people rave about the spectacular views and the overall experience I finally made the time to do it. I did a same day return journey, which departs Christchurch at 8.15am and returned back to Christchurch at 6.05pm. The entire process was super easy right from the check-in process to boarding and transshipping. The crew were all so lovely and willing to take time to chat and give you some history about the train and the journey. Tina, Lee and Duncan were the crew looking after us and they were so down to earth, friendly and welcoming it just made the journey so much more enjoyable. I was really proud to be a Kiwi and watch this team showcase how us kiwis can deliver great customer service in an informal yet professional way. The brand new carriages were designed specifically for the NZ train journeys and were very clean, comfortable, quiet and provided great viewing from your seat. There is audio information available at your seat for those that want a running commentary. I discovered heaps of stuff about the area and its history I had never heard of before. The onboard café has a good selection of food and beverage including alcohol and all at reasonable prices but take cash as train losses connection to Visa etc. when in the mountains. It’s a really long day if you do the full return day trip but totally worth it. All in all a really enjoyable and I can highly recommend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.