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“Location perfect - but hotel far from perfect.” 2 of 5 stars
Review of Sudima Hotel Christchurch Airport

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Sudima Hotel Christchurch Airport
3.5 of 5 Hotel   |   550 Memorial Avenue | PO Box 14-043, Christchurch, New Zealand   |  
Hotel amenities
Ranked #82 of 139 hotels in Christchurch
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Location perfect - but hotel far from perfect.”
2 of 5 stars Reviewed September 21, 2013

Sudima seems to be the only hotel near to the airport and so they have a monopoly on the "early and late" passengers. It's unfortunate that they seem to have exploited that in order to get away with the minimum possible to keep the business coming.

The staff were warm and friendly and helpful and the beds were comfortable. But there were too many other things amiss to give this place a good review.

Given the location you'd expect that this place would be full of people who want a good night's sleep - either after a late arrival or before an early start. But it was almost impossible to get a decent sleep. The walls into the next room were so thin that even though the couple next door were only talking - not shouting - their voices kept me awake. The room itself was FAR too hot and so we had to have the window open - meaning that aircraft noise also kept us awake. In fact, everything possible seems to have been done to make it as hard to sleep here as you can.

Of course, the location is absolutely perfect for the hotel - we walked from the hotel to the airport terminal in under ten minutes with cases - but that's the only thing this hotel has in its favour at all.

If you need somewhere to stay because you need to be at the airport when everything else is closed, then do consider it - but even so - it may be worth thinking about getting a hotel somewhere else and paying for a taxi.

Room Tip: Bring earplugs or choose another hotel...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarrenBarnes, Manager at Sudima Hotel Christchurch Airport, responded to this review, September 22, 2013
Dear Reviewer

Thank you for your feedback.

We are sorry to hear of your interrupted sleep during your stay with us. I am pleased to inform you that the hotel has begun a major re-development project which will vastly improve on the soundproofing between rooms.

We appreciate your comments on our friendly and helpful staff and the comfortable beds.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Ashburton, Canterbury, New Zealand
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 16, 2013

Great place to stay as it's right beside the airport (they have a courtesy van which operates 24 hours), yummy food and nice friendly service. Only other comment is that price for breakfast was a bit on the high side.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

The room was large and warm. The bed was very comfortable. The bathroom was relatively large.
I've seen a lot of people complaining about the food at this hotel, my experiences were only positive, so if there was a problem, there no longer is.
Overall this hotel was a nice experience, but I would only return if was going to the airport (across the road) the following day

  • Stayed September 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geraldton, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed September 13, 2013 via mobile

We had an incedent with a (tick?) Their first aid kit was great if you cut your finger or broke an arm, but missed out on alchohol swabs, tweezers, splinter probe, saftey pin, needle, bug repellant, antiseptic cream, or anything else I could use to remove the creature.
I guess the staff were doing their best, when they suggested i drive 10 minutes down the road to where a servo might have an article to assist. No phonecall to check on my behalf, no real effort to assist or think of ideas. Just an assurance that after we've checked out the room will be treated.
LOL

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed September 9, 2013

Pros: The hotel is located right next to the airport with complimentary pick up service. Staff is very helpful.

Cons: The hotel is aged. The hot and cold water taps were seperate which I found quite inconvenient in a cold winter night.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Top Contributor
107 reviews 107 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 8, 2013

I arrived from Sydney late at night and stayed at this property. There is a complimentary shuttle to and from Auckland Airport, which is quite convenient. The room was nice, spacious and comfortable. I ate at the restaurant and found the food to be tasty and reasonably priced. The fitness facility is small and limited in terms of available equipment. Nice indoor swimming pool.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 5, 2013

Arrived from Brisbane late and turned up athe hotel at approx 1.30 am. Shuttle to hotel and checkin was with no problem. Even offerd a complimentary late checkout. Room was to a good standard. Will be staying there again in 2 weeks. Highly recommended.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sudima Hotel Christchurch Airport

Address: 550 Memorial Avenue | PO Box 14-043, Christchurch, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #82 of 139 hotels in Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sudima Hotel Christchurch Airport 3.5*
Official Description (provided by the hotel):
Two-story Hotel located next to golf course & recreation center, adjacent to airport (free transfer) & 10 km from city center. ... more   less 
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Also Known As:
Sudima Hotel Christchurch

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