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“For one night only...” 5 of 5 stars
Review of The George Christchurch

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The George Christchurch
5.0 of 5 Hotel   |   50 Park Terrace, Christchurch 8001, New Zealand   |  
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Ranked #7 of 137 Hotels in Christchurch
Buckinghamshire
Top Contributor
89 reviews 89 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
78 helpful votes 78 helpful votes
“For one night only...”
5 of 5 stars Reviewed February 10, 2014

When we were planning our trip to NZ, several months ago we were advised to avoid Christchurch so only stayed for 1 night between getting the Trans-Alpine and flying home. What a pity... from the little we saw we would liked to have spent more time in Christchurch and at the George.
Check-in was swift and we were upgraded to a junior suite which was a really nice room, spacious, well-equipped and comfortable. George Bear was an instant hit with our travelling bear, Rigi and they are now plotting new adventures together.
We had dinner in Pescatore which was very good. Having eaten very well for 3 weeks the food at Pescatore held its own. Surprisingly for a hotel restaurant the ambiance was good.
Breakfast was disappointing. Whilst the buffet offered most of the things I would expect, choice eg fruits and pastries was more limited than other comparable places I have stayed.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, February 11, 2014
Dear Lucyleopard,

We are glad that you enjoyed your visit with us, especially the upgrade, and that George has a new friend. Thank you for your kind comments regarding your dinner in Pescatore.

We appreciate your feedback on the breakfast buffet and will work with our Chef on this issue.

Thank you for taking the time to post this review.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Armidale, Australia
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 9, 2014

This was a perfect place to catch our breath on our arrival to NZ. The location is lovely, rooms are comfortable and quiet, the bathrooms gorgeous (with lovely toiletries), and the bed and linens very fine. Check in was flawless. And the Turn Down service a real treat -- George the bear became a fun companion for our holiday thereafter. He will even feature in a book we are writing for a granddaughter who couldn't come with us. The George was a good base for exploring of Christchurch. It is so sad to see the devastation left by the quake - but inspiring to see the rebuilding that is taking place.
Just one small quibble: I prefer to book rooms directly with Hotels, but they were unable to match the price available on one of the major websites.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TheGeorgeGM, General Manager at The George Christchurch, responded to this review, February 10, 2014
Dear TripleJFLC,

Thank you for your kind comments about our rooms, location and check-in. We are delighted that George the bear will be featuring in your book and hope that his adventures entertain your granddaughter.

Thank you also for your feedback regarding our on-line pricing, we do always endeavour to have the lowest prices on our own website so we will investigate this situation.

Kind regards,

Bruce Garrett
General Manager
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Berkshire
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 2, 2014

Christchurch has been devastated by earthquakes and the city is a shadow of its former self. But in this hotel on the edge of the park the welcome is great, the staff friendly, the food very good and nothing too much trouble. Reception, concierge all very efficient-rooms very good and well provided.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, February 6, 2014
Dear BerkshireWalker,

We are delighted that you found our staff friendly, our location convenient, food to your liking and rooms well appointed. Thank you for taking the time to post your feedback.

Hopefully you will be able to visit in future when the city has rebuilt as we have a very exciting future in-store.

Thank you again for your positive comments.

Kind regards,

Bruce Garrett
General Manager
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Stourbridge, United Kingdom
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 2, 2014

Lovely hotel this. Staff were very welcoming, the hotel looks lovely and is in a good location, close to a really nice park. Room had a balcony overlooking the park area. Very much a boutique hotel, with artwork on the walls and contemporary styling. We ate at the hotel in the evening. I found the food excellent, thou my husband said his steak was slightly tough. However the hotel then went out of their way to make up for this, offering to cook another meal, and didn't charge us for it - and really it was only a slight criticism. Anyway, I would wholly recommend this hotel. Having good wifi acess and free was a real benefit.Parking was easy. There is a courtesy bus running into town and to airport, though we didn't use it.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, February 2, 2014
Dear Denise M,

Thank you for your kind comments. We are very glad you enjoyed your visit with us along with our facilities and friendly staff.

I hope your onward journey went well and we appreciate your recommendation for other travellers.

Kind regards,

Bruce Garrett
General Manager
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Petaling Jaya, Malaysia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 26, 2014

Apart from what has already been described in the other reviews, this place has stable, fast and free wifi. They provide free laundry with detergent too. If you decide to cycle around Christchurch, do note that they provide bicycle for rent at NO charge! Just inform them in advance.

Fantastic place with terrific service!

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 27, 2014
Dear terence7,

Thank you for posting this positive review. We are very pleased that your enjoyed our service, along with our free internet, laundry and bicycles.

We do hope we may be able to welcome you back to The George if your future travels bring you back to Christchurch.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Top Contributor
88 reviews 88 reviews
62 hotel reviews
Reviews in 51 cities Reviews in 51 cities
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed January 25, 2014

Great experience overall at the George. Modern, well appointed hotel and rooms. Great staff. Very helpful concierge. Very modern touchtone lighting in rooms. Really appreciated the free access to their laundry room (and free washing powder!) with 2 washers and 4 dryers. Well needed after 16 days of traveling. Walking distance to downtown and other tourist spots. Good breakfast. They advertise massage services but they do not have a spa. Massage therapist comes to room but they can arrange to use an unoccupied guest room. Very accommodating.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear Moonray1,

Thank you for posting these positive comments. We are very glad you enjoyed your stay and found the staff and facilities, particularly the complimentary laundry, to your liking.

Thank you again for taking the time to review.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Top Contributor
72 reviews 72 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 25, 2014

We just spent two nights at the George, ending our month in New Zealand. The staff really extends themselves, especially Michael the Concierge, to give great service. They not only cheerfully do what is asked but initiate offers of service. Examples: we didn't finish a cheese tray we ordered and the barman offered to have the remaining cheese sent to our room; we asked about a bookstore and mentioned a specific book -- the young woman at the desk offered to call to se if the store had the book and then offered to ask them to hold it for us. Lovely. Room and bathroom were immaculate and well-appointed. Location is lovely and peaceful, despite the ongoing post-quake turmoil in Christchurch. Was sorry we only had two nights.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear julie48070,

Thank for your taking the time to post this feedback. We are delighted that our team went the extra mile for you, that is exactly what we ask of them and what they continue to deliver, day in and day out.

Our staff, particularly Michael, will be thrilled to see this review as it is just such feedback that helps maintain their motivation.

Thank you again for your post.

Kind regards,

Bruce Garrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The George Christchurch

Address: 50 Park Terrace, Christchurch 8001, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Christchurch
#5 Romantic Hotel in Christchurch
#7 Luxury Hotel in Christchurch
#16 Family Hotel in Christchurch
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The George Christchurch 5*
Number of rooms: 53
Official Description (provided by the hotel):
The George is the essence of supreme comfort. Its 53 spacious rooms are designed with a stylish eye for detail, complete with luxury amenities. With a one-to-one ratio of staff to guests, impeccable service is guaranteed. In 2013, 2012 and 2010 it was recognised as ‘New Zealand’s #1 City Hotel’ in Travel + Leisure World’s Best Awards, was New Zealand’s Leading Boutique Hotel’ 2006 – 2010 & 2012 – 2013 in the World Travel Awards. The George offers discerning travellers superb comfort and individual attention in an intimate ambiance. ... more   less 
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Also Known As:
The George Christchurch Hotel Christchurch
The George Hotel Christchurch
George Hotel Christchurch

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