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“Great hotel” 4 of 5 stars
Review of The George Christchurch

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The George Christchurch
5.0 of 5 Hotel   |   50 Park Terrace, Christchurch 8001, New Zealand   |  
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Hotel amenities
Ranked #7 of 142 Hotels in Christchurch
Laguna Beach, California
Top Contributor
93 reviews 93 reviews
64 hotel reviews
Reviews in 53 cities Reviews in 53 cities
179 helpful votes 179 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 25, 2014

Great experience overall at the George. Modern, well appointed hotel and rooms. Great staff. Very helpful concierge. Very modern touchtone lighting in rooms. Really appreciated the free access to their laundry room (and free washing powder!) with 2 washers and 4 dryers. Well needed after 16 days of traveling. Walking distance to downtown and other tourist spots. Good breakfast. They advertise massage services but they do not have a spa. Massage therapist comes to room but they can arrange to use an unoccupied guest room. Very accommodating.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear Moonray1,

Thank you for posting these positive comments. We are very glad you enjoyed your stay and found the staff and facilities, particularly the complimentary laundry, to your liking.

Thank you again for taking the time to review.

Kind regards,

Bruce Garrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Sarasota, Florida
Top Contributor
80 reviews 80 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 25, 2014

We just spent two nights at the George, ending our month in New Zealand. The staff really extends themselves, especially Michael the Concierge, to give great service. They not only cheerfully do what is asked but initiate offers of service. Examples: we didn't finish a cheese tray we ordered and the barman offered to have the remaining cheese sent to our room; we asked about a bookstore and mentioned a specific book -- the young woman at the desk offered to call to se if the store had the book and then offered to ask them to hold it for us. Lovely. Room and bathroom were immaculate and well-appointed. Location is lovely and peaceful, despite the ongoing post-quake turmoil in Christchurch. Was sorry we only had two nights.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear julie48070,

Thank for your taking the time to post this feedback. We are delighted that our team went the extra mile for you, that is exactly what we ask of them and what they continue to deliver, day in and day out.

Our staff, particularly Michael, will be thrilled to see this review as it is just such feedback that helps maintain their motivation.

Thank you again for your post.

Kind regards,

Bruce Garrett
General Manager
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Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 23, 2014

Sadly only a one night stay in the Park suite, but a superb suite, with superb service. Staff were very helpful, The rooms were very clean and well presented., the bathroom and shower areas were sparkling clean and no dirt or dust in any area which reflects the great standard of cleaning by the staff. All the staff we met were very attentive and yet not intrusive.
An excellent stay and looking forward to returning when next in Chch.

Room Tip: Luxury suite with spa bath
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear NZConsumer,

We are delighted you enjoyed your recent visit with us and found the facilities and staff met your expectations.

Thank you for taking the time to post this review and we look forward to welcoming you back to The George on your next visit to Christchurch.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wanaka, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 23, 2014

We spent 2 nights here as a family of four. The whole experience was perfect. The staff were helpful, friendly, knowledgable all the way from the front desk, the restaurant, concierge and room cleaning staff. The rooms were well appointed and clean, the food excellent.

Will definitely return.

Highly recommended!

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear DJB98,

Thank you for this review. We are delighted that you and your family enjoyed vour visit with us and found our staff in all areas to be friendly and helpful.

Thank you again for taking the time to post your feedback. We look forward to welcoming you back to The George when you next make the long trip back to New Zealand.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

Nice place to stay, but my take was everyone thought they were at the Ritz-Carlton in NY. It's all relative since it may have been the best Christchurch had to offer. The staff was excellent, and they upgraded us to a top room without charge. We thought the food and beverage prices we a bit much, but again if most people are thinking it's the best around then they'll pay those type of prices.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear Jeli5559,

Thank you for providing this feedback. We are very pleased you were well looked after by our team and appreciated the complimentary upgrade to a Park Suite.

We are a little puzzled by the reference to the Ritz-Carlton in NY, whether this means the staff or the guests. In any case it is certainly the first time we have had such a reference. We strive to maintain our own identity and deliver genuine friendly service without putting on any airs and graces, as the vast majority of reviews on this site testify to.

Our pricing is definitely not set by what we think people will pay, but by how much it cost us to provide the quality of food and level of service we do.

Thank you again for taking the time to post your comments.

Kind regards,

Bruce Garrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2014

We spent a night here, and found the whole experience to be great, the staff were all friendly, and did everything they could to make our stay enjoyable.
Would thoroughly recommend it!
Go for a room with a view of the river, it's really nice.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 21, 2014
Dear James,

Thanks for taking the time to post these comments. We are always delighted to welcome locals to stay with us and hope to see you again in the near future.

Kind regards,

Bruce Garrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 20, 2014

A good hotel with excellent rooms and amenities, restaurants are excellent and the staff were very helpful. The concierge was more than happy to arrange and book a tour of the devastated city. Simply the best in Christchurch given the post-quake state of the town.

Room Tip: You could be dumped into a Level 2 "carpark view" room if just staying overnight. The fac...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, January 26, 2014
Dear Craig M,

Thank you for your positive comments. We are delighted you enjoyed our rooms, restaurants and helpful staff.

We hope to be able to welcome you back to The George the next time you are visiting Christchurch.

Kind regards,

Bruce Garrett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The George Christchurch

Address: 50 Park Terrace, Christchurch 8001, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Christchurch
#6 Romantic Hotel in Christchurch
#7 Luxury Hotel in Christchurch
#14 Family Hotel in Christchurch
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The George Christchurch 5*
Number of rooms: 53
Official Description (provided by the hotel):
The George is the essence of supreme comfort. Its 53 spacious rooms are designed with a stylish eye for detail, complete with luxury amenities. With a one-to-one ratio of staff to guests, impeccable service is guaranteed. In 2013, 2012 and 2010 it was recognised as ‘New Zealand’s #1 City Hotel’ in Travel + Leisure World’s Best Awards, was New Zealand’s Leading Boutique Hotel’ 2006 – 2010 & 2012 – 2013 in the World Travel Awards. The George offers discerning travellers superb comfort and individual attention in an intimate ambiance. ... more   less 
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Also Known As:
The George Christchurch Hotel Christchurch
The George Hotel Christchurch
George Hotel Christchurch

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