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“Nice location” 4 of 5 stars
Review of The George Christchurch

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The George Christchurch
5.0 of 5 Hotel   |   50 Park Terrace, Christchurch 8001, New Zealand   |  
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Hotel amenities
Ranked #2 of 139 hotels in Christchurch
Tempe, Arizona
Top Contributor
93 reviews 93 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“Nice location”
4 of 5 stars Reviewed April 29, 2013

This hotel is located across from Hadley Park and the Avon River. It has beautiful views with floor to ceiling windows, sitting areas and nice large bathrooms. It is within walking distance of the downtown area that is being rebuilt and renewed after the devastating earthquake in 2011.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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473 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Hong Kong, China
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 29, 2013

Location: great location, it’s right next to the Hagley Park so we had an extremely nice stroll in late afternoon. It’s 15 minutes walk to center but since there isn’t much to see in the center you might as well just enjoy being close to the park.

Room: it’s a bit small but very clean and tidy with good décor. The balcony overlooks a private garden and is petite and lovely.

Service: was excellent. Every staff was very nice and attentive. We’re on our honeymoon trip and we got upgraded to a honeymoon suite and 2 free glasses of sparkling wine – which was awesome. We are checking at maps and the staff came to us proactively and explained everything.

Value: we paid a total NZD 370 for an executive room and 2 breakfasts, which translated to ~EUR240 and I think it’s a bit expensive. I’m surprised breakfast is not included and it’s a bit over-priced for me, comparing with what I paid in Europe. On top of that, I can never understand why every hotel in New Zealand charges so much on Wifi – when I paid $19 for Vodafone prepaid and got 500MB, 50 minutes and 5000 text messages free!

Bottom line: still strongly recommend if you're staying in Christchurch.

Room Tip: I stayed in Executive Room
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGeorgeGM, General Manager at The George Christchurch, responded to this review, May 9, 2013
Dear NilesHo,

Thank you for taking the time to post your feedback. I am delighted that you enjoyed our location, service, the upgrade to a suite and the complimentary sparkling wine.

I do understand where you are coming from with regards the internet charges. I have had the same conversation with our ISP on numerous occasions. Their answer is always that the business product we have is vastly superior to a domestic on and needs to be in order to cope with the large numbers of simultaneous users we have. On top of that there is a large amount of equipment required and cable to run to provide both wired and wireless coverage to every part of the hotel. On top of the considerable investment in the original setup, the hotel spends $30,000 every year to monitor and maintain the network and pay for our data package. We provide every guest with a free data allowance which is enough for basic email and web surfing. We also offer free internet access from our lobby computers. We only start charging when guests wish to use an above average amount of data.

The good news is that our costs are coming down and as they do we are able to pass this on to our guests.

Thank you again for taking the time to post your feedback.

Kind regards,

Bruce Garrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faversham, United Kingdom
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 20, 2013

Visited the George after a 15 day self-drive tour of New Zealand and were immediately impressed with the professionalism of the staff and ambience of the hotel. Room was excellent, as was the food sampled in the restaurant.....a bit pricey but well worth the cost.

Really nice touches throughout, that helped to set this hotel apart from others visited.
An oasis of quality in a truly impressive city, undoubtedly overcoming the ravages of the devastating earthquake.

The gift of George the teddy bear was another wonderful touch, well appreciated by my wife.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 19, 2013

Awesome hotel standard, everything about this hotel is of a high standard, and we are not talking about any sort of chain here, so maybe thats why, the staff are fantastic, the service is to a very high standard, the rooms are quality and well equipt. if i could fault anything it would be the cost of the restaurants, quite pricy.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 19, 2013

The George is in a class of it's own in Christchurch With so many hotels being destroyed by the earthquake two years ago, the options are limited at the top end of the market.
The staff are extremely professional, and attentive, certainly as good as the best I've come across anywhere in the world. Having said that, they are not over the top or condesending. I arrived on my Harley, and one of the arrival staff, a young lady, was there in a flash to take my bag.
A call from Reception 5 minutes after arrival offering a complimentary drink, coffee, etc, certainly is a nice touch - delivered a few minutes later.
Drinks at the bar were a delight.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2013

After traveling around the South Island for three weeks in a camper we needed a night to ourselves to relax before flying home. It almost felt like arriving home as soon as we entered our room. The whole place has a relaxed vibe with friendly staff and the bistro takes the worry about where to eat.
It worked well for us.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Louisville, Colorado
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2013

The George is a charming, warm, small boutique hotel located in downtown Christchurch.

Pros:
- Excellent location - right across from a beautiful park.
- Very warm and helpful staff.
- Rooms are modern and well maintained.
- The nightly turn-down service was one of the better ones we've experienced.
- The restaurant and bar are both very good.

Cons:
- Our room (#306) was located against a stairwell and the reverberations from people walking up and down the stairs were at times loud. Better soundproofing is required for the rooms along the stairwell.
- The sink in the bathroom abuts against the mirror and this lets water run down the back and out along the sides at the back of the sink. This area was not well cleaned and actually somewhat, uhmm, "disconcerting". The manager of housekeeping should pay more attention to this level of detail for a hotel of this level.

Room Tip: Avoid a room that abuts against the stairwell.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The George Christchurch

Address: 50 Park Terrace, Christchurch 8001, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Romantic Hotel in Christchurch
#10 Family Hotel in Christchurch
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The George Christchurch 5*
Official Description (provided by the hotel):
The George is the essence of supreme comfort. Its 53 spacious rooms are designed with a stylish eye for detail, complete with luxury amenities. With a one-to-one ratio of staff to guests, impeccable service is guaranteed. In 2013, 2012 and 2010 it was recognised as ‘New Zealand’s #1 City Hotel’ in Travel + Leisure World’s Best Awards, was New Zealand’s Leading Boutique Hotel’ 2006 – 2010 & 2012 – 2013 in the World Travel Awards. The George offers discerning travellers superb comfort and individual attention in an intimate ambiance. ... more   less 
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Also Known As:
The George Christchurch Hotel Christchurch
The George Hotel Christchurch
George Hotel Christchurch

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