Booked three weeks in advance, turned up at 8pm to be told - owner had made mistake with booking. Sent us to motel in deserted earthquake damage zone, where owner was v helpful, but area was a nightmare. Nowhere to eat, nowhere to buy food and only people around were down and outs.
Extremely annoyed as spend a lot of time researching motels and areas in Christchurch before choosing Avalon.
Complained to owner by email, am still awaiting a reply hence warning - not only is owner incompetent but obviously cares little about customer service
- Official Description (provided by the hotel):
- Looking for accommodation in Christchurch in the near future? Then look no further. Avalon Court Accommodation is conveniently located on Bealey Avenue and its hosts, Anthony & Susan, look forward to making your stay with them a happy and comfortable one. There are 10 spacious units in the complex; six studios and four two-bedroom units, which are ideal for families. Each unit has a fully equipped kitchen and dining table and chairs, a separate private bathroom, Sky TV, direct dial telephone and complimentary tea and coffee. All units are smoke-free.As the Avalon Motel is a member of the Budget motel chain, you are assured of real value for money. ... more less
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