We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“In the Running for the Best Wellington Mocha” 4 of 5 stars
Review of Kaffee Eis

Kaffee Eis
Shop 2/236 Oriental Parade, Wellington 6001, New Zealand
(04) 385 1727
Improve this listing
Ranked #33 of 630 Restaurants in Wellington
Certificate of Excellence 2014
Restaurant details
Reno, Nevada, USA
Senior Contributor
44 reviews 44 reviews
23 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“In the Running for the Best Wellington Mocha”
4 of 5 stars Reviewed March 16, 2014

Densely chocolatey mocha, more of a snack than a drink. They also have pretty good gelato. This location is now right on Courtenay Place.

Visited March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

71 reviews from our community

Visitor rating
    43
    25
    2
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Top Contributor
62 reviews 62 reviews
17 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
“Gelato like Italy :)”
5 of 5 stars Reviewed March 11, 2014 via mobile

Absolutely fantastic place, I drool every time I walk past. They have a good selection from fruity to chocolates and although the price may put you off at first, they really do lump a whole lot into that cone do don't think you're going to ripped off. It's delicious and fantastic quality. Waffle cone is the way to go!

  • Visited February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Top Contributor
62 reviews 62 reviews
26 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
“Yummy ice cream”
4 of 5 stars Reviewed February 22, 2014

Skip dessert at a restaurant and pick up an ice cream/gelato from here instead, just as Italy does it! Especially if it's a nice day to scroll along the harbour. Think there's 3 stores - near the lagoon at Frank Kitts Park, Courtenay Place and Oriental Bay

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Top Contributor
111 reviews 111 reviews
39 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
65 helpful votes 65 helpful votes
“Bad Experience”
2 of 5 stars Reviewed February 16, 2014

Just my experience - The blueberry sorbet is amazing. Loved it and would have it again. But my friend and i went to Oriental Parade store, it was very busy sure. But the service was tardy. The man who served us was not happy, no smile, no friendly service. Maybe he'd just had a bad customer and it was weighing on his mind.

We got two single scoops. Handed over a $20 and got a few dollars change. We told him we had given him a $20 and he told us we were lying and had given a $10 and to get out of the store. We certainly gave him a $20.

We ended up just leaving with being short changed because it was ridiculous. I understand when you're stressed you can be busy but you really need to be sure that you're giving correct change.

As a result i wouldn't go back to this store. But i would try out some of the other Kaffee Eis'. Just make sure you know what note you're handing over. Very disappointed.

  • Visited January 2014
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl T, Owner at Kaffee Eis, responded to this review, February 21, 2014
Hi Kate. So sorry to read you had a bad experience in one of our stores. We pride ourselves in the quality of not only our product but also our service and have obviously missed the beat on this occasion. If you email me the date of your visit I will speak to the person concerned and also resolve the short changing issue. info@kaffeeeis.co.nz. Karl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
18 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Amazing ice-cream!!! ”
5 of 5 stars Reviewed January 19, 2014

This place is fantastic.. If you fancy a dessert then don't walk past this place!! So many flavours of ice-cream and sorbet to choose from that you end up getting more than you planned to! I went for GingerNut and Pistachio, however all the fruit and chocolate ones looked amazing... I was at the counter for ages deciding what I wanted! I will be back to try out the rest.....

Staff are also really friendly :)

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Kaffee Eis also viewed

Wellington, Greater Wellington
Wellington, Greater Wellington
 
Wellington, Greater Wellington
Wellington, Greater Wellington
 

Been to Kaffee Eis? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Kaffee Eis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.