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“A frank and honest opinion.” 1 of 5 stars
Review of Quest On The Terrace

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Quest On The Terrace
3.5 of 5 Inn   |   120 The Terrace, Wellington 6001, New Zealand   |  
Hotel amenities
Ranked #37 of 51 Wellington B&B and Inns
Perth,Western Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“A frank and honest opinion.”
1 of 5 stars Reviewed January 21, 2007

Views were great from 13th floor.
Reception absolutely awful - arrived after driving down from Taihape, no humans at reception, talked to none-too-friendly voice on intercom, enduring the shocking weather, very windy and cold, at 6.30pm.
We were not made welcome at all, very impersonal.
Rooms very cramped, so-called breakfast included consisted of tiny box of cereals and small carton of milk in fridge for 3 people.
Wrote an evaluation form and left at desk next day.
We wouldn't recommend this place to anybody.
Leong & Judy SEE, Perth, Western Australia.

Stayed January 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
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    11
    30
    31
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Melbourne
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed November 26, 2006

We stayed here for 2 nights and unlike the other Quest appartments we have stayed in (eg Quest Christchurch), which in the main were great value for money, Quest on the Terrace Wellington was by far the worst.

The guy at the front desk was totally unhelpful and unfriendly. When we went down to get the hair dryer for our room (can you believe that they don't bother to put one in the rooms?!) the guy was like "here get it and get out of my sight".

The room itself was clean and small, but you would have to wash all the utensils before using them. The decor and the contents of the room were old. Breakfast was to be expected from Quest apartments - however, our juice looked like it'd been opened... The corridors were dark and uninviting.

We were checked out by one of the cleaning staff as there was no one manning the office at the time we needed to check out, even though this was well after it's official office hours.... Apparently we were told by this lady that our room was one of the better ones.

This place has given us second thoughts about staying at Quest again.

  • Liked — can't really think of any.
  • Disliked — staff were unhelpful and unfriendly
  • Tips/Secrets — avoid this like the plague
  • Stayed October 2006, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleet, United Kingdom
Top Contributor
62 reviews 62 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed March 27, 2006

We stayed at a number of Quest owned apartments throughout our 3 weeks in NZ, including one in Auckland and one in Taupo. This one, on the Terrace in Wellington, was by far the worst of them all (including the non-Quest ones!)
The place was very shabby, the rooms were shabby and smelly, the breakfast pack consists of 2 slices of bread, a small butter, some preserves and a packet of cereal.
The stereo didn't work, the TV didn't work, some lights bulbs were out - all reported and (apart from the stereo) fixed eventually.
The location isn't ideal - what the brochures DON'T tell you is that the rear of the Terrace (including this hotel and others) has a great view of the busiest motorway in Wellington, less than 100 yds away!
Whatever you do, don't pay for the hitel car park - unless you drive a midget of a car there's little chance of negotiating the wodden helter-skelter to get to the allocated space - use the public car park at the rear of the hotel.

Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest On The Terrace

Address: 120 The Terrace, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service
Hotel Style:
Ranked #37 of 51 B&Bs / Inns in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest On The Terrace 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Quest On The Terrace Hotel Wellington

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