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“Tired and terrible” 2 of 5 stars
Review of Quest On The Terrace

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Quest On The Terrace
3.5 of 5 Inn   |   120 The Terrace, Wellington 6001, New Zealand   |  
Hotel amenities
Ranked #39 of 51 Wellington B&B and Inns
Canberra, Australia
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
“Tired and terrible”
2 of 5 stars Reviewed October 30, 2013

Here for business. This one was booked for me by someone else. Mental note: check bookings before getting on plane. I think the other comments say it all. Great view of the scaffolding and noisy highway...

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Perth, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 16, 2013

The Quest is in an excellent location, central to everything and only a few minutes walk into town

We were there for a girls weekend and when we arrived the beds hadn't been broken into singles as we had asked for. We rung housekeeping and they came up and fixed this, we also asked for the blown lightbulbs to be replaced in the bedroom and bathroom. Unfortunately they couldn't do this as maintenance had finished for the day, it was also the girl's last day there so she told us we needed to ask again tomorrow. Not sure why she couldn't leave this message last day or not????

Three nights later, the light bulbs still hadn't been replaced, we had to ask each day for tea and coffee replacements and the linen included one facecloth between the five of us!

However, we weren't there to spend much time in the accommodation, so we weren't overly bothered by it.. If we had aimed to spend more time in the accommodation and/or we were away for a different reason, the accommodation would have been a big let down.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 8, 2013

Had a few nights at this apartment complex and extremely convenient for downtown.
However it is a bit jaded and housekeeping obviously does not extend to places not easily accessed by the vacuum cleaner.
Also make sure you get a confirmation of what you are booking including any extras as there was considerable confusion which I was fortunately able to rebuff when I was charged for what I had already been told was 'inclusive'.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Christchurch, New Zealand
2 reviews
2 of 5 stars Reviewed October 6, 2013

great location and clean enough. we were 3 women who wanted 3 separate beds but instead got 1 queen and 1 single. We asked reception for our queen to be remade as 2 singles. Receptionist argued it was 1 queen bed[incorrect] and then said room staff busy. We asked for single bedding to be put in our room and we would remake. Nothing appeared. Fresh towels left but dirty linen left on floor, beds and dishes left. Scaffolding/motorway view and noise/short of blankets for single arrangements. Over $700 for 2 nights as WOW was on but better service needed at that price

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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auckland
1 review
1 of 5 stars Reviewed October 3, 2013

No Air Con, Paid for breakfast didn't get it, tiny cramped room, USELESS and expensive. Staff were a joke, as I left they said Expedia hadn't paid them, YEAH RIGHT.

Had two nights here and hated the view of scaffolding. Expedia are still advertising that the room includes breakfast when they stopped 6 months ago but still charge for it.

Highly reccomend you stay (like we did in the end) across the road at Novotel

Room Tip: Novotell accross road cheaper and 100% better
See more room tips
  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 25, 2013

booked months ahead. four friends, all male, two rooms, booked king single beds according to the paperwork we received, arrived to find we had to share two double beds. we are rugby fans, real men who would not normally relish the idea of sharing a bed with our mates. management was un helpful and non responsive to our booking sheets which we had in hand. rooms are tiny and bathrooms not much bigger than a toilet.
be warned. stay somewhere else please. you will hate this place.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 25, 2013

I did not book Quest on the Terrace as my partner arranged the booking but on reading previous reviews my heart sank before arrival. QT rooms are Self Contained Studio Apartments so they are on the small side with extra furniture that probably isn't needed. Arriving early into Wellington we were lucky to book in around 11.00am thanks to the young lady on reception who was very helpful. All staff during our 3 days on site were happy and obliging.

Our room that overlooked The Terrace and which had sea views was warm, clean and cosy. The bed which appeared small was in fact quiet large enough, firm without being hard and comfortable. The hotel is only minutes from Lambton Quay, public offices and local shopping. Despite the gloomy picture that I had built from reading some previous reviews I am happy to report that our experience was perfect and without a hitch.

Other things to recommend Quest on the Terrace to travelers is free wifi that was fast acting, the price and the dairy (general store) next door for those traveling needs ( drinks, Lillie's, snacks, etc). Great job QT!

Stayed August 2013, traveled as a couple
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Additional Information about Quest On The Terrace

Address: 120 The Terrace, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service
Hotel Style:
Ranked #39 of 51 B&Bs / Inns in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest On The Terrace 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Quest On The Terrace Hotel Wellington

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