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“Good price/ lovely stay” 5 of 5 stars
Review of Richmond Guest House

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Richmond Guest House
2.5 of 5 Guest house   |   116 Brougham Street, Wellington 6011, New Zealand   |  
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Hotel website
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Hotel amenities
Special Offer
Free breakfast & wifi!!
Ranked #21 of 51 Wellington B&B and Inns
Dublin, Ireland
1 review
“Good price/ lovely stay”
5 of 5 stars Reviewed April 2, 2014 via mobile

My stay here was the most comfortable and affordable at Richmond Guest House. The price was reasonable for what was offered. I was provided with a continental breakfast each morning as well as complementary tea and coffee whenever I wished. My room had a heater for comfort as well as my own bathroom, newspaper, hair dryer, and wash house facilities. Wifi was a bonus as well. The manager was the most helpful and provided me with directions to sites around Wellington. I would definitely recommend this place to any visitors to Wellington.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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241 reviews from our community

Traveler rating
    98
    70
    23
    20
    30
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Dusseldorf, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 31, 2014

I didn't like the guesthouse, it was old and run down, manager was unfriendly and rude, and a good housekeeping was missing. Wouldn't recomment to stay there...
The only good thing was the location. It was really close to the city centre!

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tewkesbury, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2014

Just one night stop. John, the manager, was very helpful and had a quirky sense of humour which was surprising after all that he has had (and continues to) endure in his personal life. We liked him.
The facilities were OK and all that we needed for a one night stay. He explained the parking rules carefully and provided us with a permit so there were no problems.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoeburyness
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 9, 2014

It's difficult to write a balanced review when the owner is downright rude and insulting, but I'll do my best. On the plus side, it's close to the centre (10 mins walk) and cheap. The rooms have all you need. Can't comment on breakfast as we didn't stay for it, or wifi as we didn't want to ask for the code and get another round of verbal abuse.

On the downside, the owner of this B&B was really unpleasant. He opened by telling us he is 'fed up telling stupid tourists how to park, and that we would definitely be fined if we parked illegally' - not really very helpful. Luckily I was expecting a 'Fawlty Towers' like reception based on other reviews so just laughed at this. But it didn't get any better. As he had asked for my credit card details over the phone we decided just to stay the night and have nothing more to do with him. This we successfully did, skipped breakfast, paid and left the next morning. PS - unfortunately, we found that our car had been keyed (deeply scratched) outside the B&B overnight, so be careful if you are travelling by car.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johno116, Manager at Richmond Guest House, responded to this review, March 13, 2014
Hi John
Well im' sorry that you got your feelings hurt but to quote another guest here the same night as you
from Expedia, : the arragence of some guests . maybe get a new zealand road code instruction book
as i explained to you at the time i can loan you a parking permit but you will still have to park your car properly the same as every other car in the street which does tend to make it a little obvious , im' here to operate a bed and breakfast not to get into debates with folk over the New Zealand road code etc'' And as you are aware the parking wardens did come around at 6.05am the next morning and as you know one of my guests did get ticked , the way you were parked you would have been towed , New Zealand is just like any other country , obey the laws and things will be good but if you haven't' even got time to read the road code well ,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maungaturoto, New Zealand
2 reviews
4 of 5 stars Reviewed March 8, 2014

This was my third stay at the Richmond Guest House. The place is not a modern structure but has the rustic old world charm of Victorian buildings and has all the basic requirements. The rooms I have been in are basically just big enough for sleeping. There is a lounge for stretching out in, and a decent sized dining room for breakfast. Not far from the CBD but a quiet enough street for a good nights sleep. Proprieter John has been through quite a few trials in life and his mannerisims took a bit of getting used to at first, but I now really enjoy a chat with him. I will be staying again. It's important to display the supplied parking permit at all times, othewise you'll get a ticket like me.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

It ain't flash, but the old building has character, is quiet, and the rooms are comfortable and clean. The shower is hot and has good pressure. Nicely firm mattress and a basic breakfast. If you need a room for a few days close to town, and have a limited budget this works well. It does seem that the proprietor has a continuous program of painitng and general maintenance, so don't be surprised if he is a bit splattered with paint and there are areas of wet paint to watch for..

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 20, 2014

It was clean enough, not overly. Got a newspaper daily. Continental breakfast available on time. Kitchen stocked with utensils. But, the manager is as described in other reviews. Customer service is not his forte but complaining is. Bed mattress was saggy and like sleeping in a hammock. Room not overly large but adequate. Common area had old CRT TV and saggy chairs/couch. Healthy walk to the bus stop but doable. Internet available but spotty. Ok as a place to sleep but for the money could probably do better elsewhere if vacationing.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Guest House

Address: 116 Brougham Street, Wellington 6011, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #21 of 51 B&Bs / Inns in Wellington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Richmond Guest House 2.5*
Number of rooms: 11
Official Description (provided by the hotel):
Richmond Guest House is a lovely twelve room 19th century villa less than 1 km from Courtenay Place and the city. The Richmond has recently been refurbished and has still got many of it's original features including beautiful plaster ceilings and with all rooms having there own ensuite bathrooms plus hairdryers and radio alarms, and have the local paper delivered daily. We have a communal kitchen where guests can prepare their own meals (breakfast is provided) with a connecting dining room with complimentary tea, coffee and hot chocolate is always available. There is also a guest's computer with free internet and we also have free wifi throughout the building. Plus we have a a TV lounge and free laundry use is available. We are a 100% non-smoking site and not suitable for children. Check in time is from 10am until 10pm no check ins' after 10pm will be accepted We are on the shuttle bus route and within a 10 minute drive to the Airport, Rail, Bus, and Interisland Ferry depot. Your home away from home. ... more   less 
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Also Known As:
Richmond Guest House Hotel Wellington

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