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“Great Value” 4 of 5 stars
Review of Ibis Wellington

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Ibis Wellington
3.5 of 5 Hotel   |   153 Featherston Street, Wellington 6001, New Zealand   |  
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Ranked #19 of 48 Hotels in Wellington
Christchurch, New Zealand
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great Value”
4 of 5 stars Reviewed June 24, 2013

Returned for my second stay this year and I was pleased to be put in the same positioned room as last time but on a different floor. The room is quite spacious and bathroom looked like it had recently been refurbished and the decor is very good. I was originally booked to stay for two nights, but due to the airport being closed on Friday, I didn't make it up until the next day. I had thought I had lost out on one nights accommodation cost but I was offered a refund which I really appreciated. Location is very good close to Lambton Quay and the waterfront. I will be back again.

Room Tip: My room was the first one on the right out of the lift and I was very happy with it.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear MataiWest,

I am so pleased that you enjoyed your recent stay with us at ibis Wellington. I am glad my team were able to assist you with your accommodation during the recent flight disruptions and we look forward to welcoming you back to ibis Wellington again soon.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,454 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2013

Having stayed in many Ibis hotels in Europe, this was a pleasant surprise. Decked out in the new decor, and benefiting from useful touches like an iron in the room. Excellent breakfast, and nice feel. A touch pricy for a budget hotel, but good location and hi standards.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear BenB968,

I am so pleased that you enjoyed your recent stay with us at ibis Wellington particularly the decor and the breakfast offering. I will pass on your comments to all staff and we look forward to welcoming you back to ibis Wellington again soon.

Kind regards,

Nathan Frost
General Manager
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Nelson, New Zealand
1 review
4 of 5 stars Reviewed June 22, 2013

The room looked oh so much bigger in the photos but did the job just fine and I have nothing else to say but have to keep typing until I hit 200 characters - silly system!! And now makes me not so keen to write a review again - what's that saying - cut your nose off despite your face ???

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear Minnielump,

I am pleased that you have enjoyed your recent stay with us at ibis Wellington. We appreciate the feedback and we look forward to welcoming you back to ibis Wellington again soon.

Kind regards,

Nathan Frost
General Manager
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Christchurch, New Zealand
1 review
3 of 5 stars Reviewed June 22, 2013

Floors were rock hard, carpet needs replaced. Bed was terrible, didn't sleep a straight two hours the first night and finally managed an ok sleep by night 3.. Customer service was ok. Wouldn't stay again at the price paid.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear Murphs13,

I am disappointed that you have not enjoyed your stay with us at ibis Wellington particularly the comfort of the bed. I will take your comments on board and we hope to have an opportunity to better serve you again in the future.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 20, 2013

This hotel is ok - but it's only ok! Decor is horrific - like something out of a very cheap hotel in Amsterdam in the 70's! Rooms are very small, in desperate need of decoration with dust visible on a number of items - bed side table, clock, tv, etc. I actually wiped my finger along the top of my bedside table and managed to collect far too much dust for a room that is presumably cleaned daily!! Breakfast is ok, again just ok. I found myself wondering how long the 'hot' buffett had been sititng waiting to be eaten! On a positive, it is in a good location for exploring Wellington.Thats about the only positive. Staff are not rude but I wouldn't say they were over firendly either. It screams cost cutting!! I wouldn't stay here if you like 'nice' hotels :)

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear AllyJ142,

I am sorry that you did not enjoy your recent stay with us particularly the cleanliness of the room. I have personally passed on your comments to my Housekeeping team and we hope to have an opportunity to better serve you again in the future.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
1 review
5 of 5 stars Reviewed June 20, 2013

The room was far bigger than i thought and was warm and comfortable.
I enjoyed my one night and will stay there again.
Have recommended it to work mates and friends.
Our company will definately use the Ibis again.
It was very handy to the places i had to go.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 25, 2013
Dear kiwipyro,

I am so pleased that the hotel has meet your expectations and we look forward to welcoming you, your workmates and friends to ibis Wellington in the near future.

Kind regards,

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whakatane Nz
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2013

That's what is so good about the Ibis Wellington. So central easy access not far to the airport bus and easy walk to many attractions e.g Te Papa, Parliament, waterfront
Hotel was of good quality, food ok, staff very good and helpful
Safety and security and the access to floors was the best I have seen in a while

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NathanFrost, General Manager at Ibis Wellington, responded to this review, June 21, 2013
Dear yvonne210,

I am so pleased you enjoyed the central location of the hotel particularly the service provided by my team and the secure access provided. I will pass on your comments to all staff and we look forward to welcoming you back to ibis Wellington again soon.

Kind regards,

Nathan Frost
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Wellington

Address: 153 Featherston Street, Wellington 6001, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#15 Family Hotel in Wellington
#17 Business Hotel in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Wellington 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Ibis Wellington is located in the heart of the city offering, 200 guest rooms. Our stylish rooms with modern décor allow increased connectivity with the ability to connect media players and digital cameras via 26 inch flat screen LCD TVs. The rejuvenated rooms complement the stylish Vivant! Restaurant & Bar and lobby area. Limited parking is available at the hotel for an additional cost of $25 per night and must be booked prior to arrival. ... more   less 
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Also Known As:
Ibis Wellington Hotel Wellington
Accor Wellington

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