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“Location again the best part of this hotel” 4 of 5 stars
Review of Citylife Wellington

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Citylife Wellington
4.5 of 5 Hotel   |   300 Lambton Quay, Wellington 6001, New Zealand   |  
Hotel amenities
Ranked #4 of 48 Hotels in Wellington
New Zealand
Top Contributor
94 reviews 94 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
“Location again the best part of this hotel”
4 of 5 stars Reviewed July 1, 2013

We stayed here for two nights as a group of 4 adults. The apartment was warm and clean and comfortable. No view but quiet. This was great considering the central city location. We love the location of this hotel as all we wanted to do was within easy walking distance.

Room Tip: The rooms are a bit stuffy with only air conditioning and no opening windows.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, July 2, 2013
Dear Nikola180,

Thank you for taking the time to share your feedback on TripAdvisor. I am pleased you found our apartment comfortable & enjoyed our central location.

We look forward to hosting you again on your next visit to Wellington.

Kind regards,

Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Taranaki NZ
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 30, 2013

We have had 4 nights at Citylife in a 1 bedroom apartment and loved it. The only little gripe I have is that we had requested a room on the Lampton Quay side of Hotel (as I was aware that the back rooms looked out into a cliff) but we were given a back room. I mentioned this to reception but they were full and couldn't move us until the next day. This was handled really well and sure enough by 11am the following day the staff moved all our gear etc to another room. They did warn us that Lampton Quay rooms do get a bit noisy with some Earthquake restructuring work going on out the front but this was fine we could hardly hear it but appreciated the warning.
The room was fantastic, so spacious and well set out. Lovely comfy bed, gorgeous couch/chaise in lounge.
We had some big sleep ins where we there so we had missed housekeeping, but they would always return at some point through the day when we were out to service the room.
Location, perfect!
Carparking, 1st night we had to park over road in Wilsons carpark but I moved car the next morning to Hotel carpark for the rest of stay, it was convienant, safe and easy to access.
Staff were lovely, from telephone booking, to front desk, room service, to housekeeping.
This will always be high on our list of places to stay when visiting Wellington from now on.
Thanks Citylife for a great 4 days :)

Room Tip: Lampton Quay facing rooms have a better view out windows than back of hotel.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 30, 2013
Dear jeknaki,

Thank you so much for sharing your positive feedback on TripAdvisor.

It is our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your kind words with the team.

We look forward to hosting you again on your next trip to Wellington.

Kind regards

Viresh Mathur
Hotel Manager
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Palmerston North, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 29, 2013

One night in Wellington for a family celebration. It was a cold , wet windy Wellington day but our accomodation was warm and spacious. We had a 2 bedroom apartment with dining and kitchen facilities. Clean warm and tidy. Great location for a browse around Lambton Quay and supermarket 5 minute walk. Handy if you are cooking in your apartment.
Well done Citylife will visit again.
Staf attentive and informative on booking in.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 30, 2013
Dear ocee_10

Thank you for taking the time to share your feedback on TripAdvisor.

Also, thank you for your kind comments. It is our culture to celebrate success and receiving positive feedback is an integral part of this process.

We look forward to hosting you again on your next visit to Wellington.

Kind regards

Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 27, 2013

Stayed five nights and would stay here again.

Staff are generally helpful. Gym is basic but functional. Could do with a leg-press or squat rack. No pool. Free printing at the business centre. Peaceful at night. Good location. Not much of a view though. Wifi is 500mb per day and whilst functional for browsing purposes you wouldn't want to be videoconferencing or streaming videos with it.

Room Tip: Be careful if you wish to work in your room during the daytime. The building next door is being reno...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 30, 2013
Dear JS231

Thank you for taking the time to post your feedback on TripAdvisor.

I am pleased that you enjoyed your stay with us and found the staff helpful. Thank your for your comments about the gym equipment as we will review this when we next upgrade our gym. Also, my apologies for any inconvenience caused due to the seismic strengthening work happening next door. We expect this work to finish by August/September.

We look forward to hosting you again on your next trip to Wellington.

Kind regards,

Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

This hotel is in a great location, handy to the waterfront and the main shopping areas. The rooms we had were large, clean and comfortable. The staff, also were very good and helpful. I stay regularly in Wellington and have stayed many different places, usually we need a 2 bedroom suite so that narrows the choice, we will definitely stay here again. It was certainly good value for money.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 10, 2013
Dear Liz C

Thanks for taking the time to provide your positive feedback on TripAdvisor. I am pleased to hear that you enjoyed your stay with us especially our large comfortable suites and helpful staff.

We look forward to hosting you again at CityLife Wellington on your next visit.

Regards
Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blenheim, New Zealand
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 28, 2013

Stayed for three nights and had numerous friends staying other rooms. All rooms were large and presented well. First room I was put in was on the road side on level 1 and there was a heap of road traffic and construction noise. To be fair the whole of Wellington is in the middle of earthquake Re-strengthening so it was the Hotels fault. Anyway the Management very quickly moved me to a room on the other side of the Hotel which was fine and a lot better. Location was excellent and was only a 5 minute walk to the water front

Room Tip: If you are there for a fun weekend do stay at the street side as it is full on
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 10, 2013
Dear toja69

Thanks for taking the time to provide us with your valuable feedback. I sincerely apologise for the inconvenience caused to you with the construction noise you experienced. You are right in pointing out the seismic strengthening work happening around Wellington.

Again, thanks for providing us with your feedback and your understanding with the noise. I trust we will have an opportunity to host you again on your next trip to Wellington

Kind regards

Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawkes Bay
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2013

Stayed at CityLife for the recent Disney on Ice Show. Excellent staff from reception to housekeeping, very friendly and made a fuss of the kids. Clean and comfortable rooms and quiet at night. Very good continental breakfast which was well priced with the kids eating for free. Great location on Lambton Quay and easy parking at a reasonable price. Would definately return.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityLifeWLGMgr, General Manager at Citylife Wellington, responded to this review, June 10, 2013
Dear Willbi,

Thanks for taking the time to post your feedback on TripAdvisor. I am pleased to hear that you enjoyed stay with us and found our staff engaging and friendly.

We look forward to hosting you again on your next trip to Wellington.

Kind regards,

Viresh Mathur
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citylife Wellington

Address: 300 Lambton Quay, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Wellington
#4 Luxury Hotel in Wellington
#9 Romantic Hotel in Wellington
#13 Business Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citylife Wellington 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Citylife Wellington Hotel Wellington
Citylife Hotel Wellington
Wellington Citylife Hotel

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