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“Novotel Wellington is tops.” 4 of 5 stars
Review of Novotel Wellington

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Novotel Wellington
4.5 of 5 Hotel   |   133-137 The Terrace, Wellington 6001, New Zealand   |  
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NZ$30 Daily Hotel Credit
Ranked #9 of 48 Hotels in Wellington
Wanganui, New Zealand
1 review
“Novotel Wellington is tops.”
4 of 5 stars Reviewed October 6, 2012

The Bacon for breakfast was superb. I've had none better in the 30 years I have been travelling and staying away from home, for business as well as leisure purposes in NZ, Australia and Fiji. Not a big thing but it is the little things that make something good, excellent.

Rochelle was our waiter when we had dinner at the cactus restaurant. She made the meal that mush better with her persnable service.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, October 7, 2012
Dear russellandmel,

Thank you for taking the time to provide us with your feedback. The comments you made regarding the bacon are very much appreciated and I will personally pass your feedback onto Rochelle. Once again, thank you for the positive feedback.
Regards
Philip Hilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed October 6, 2012

stayed with a friend in a standard room which specified spacious. the room was small cramped and very stuffy with no opening windows. rang three times for fresh milk before it was delivered. had to walk through resturant to get to lift.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, October 7, 2012
Dear Waimarama,
Thank you for posting your feedback following your recent visit to the hotel. The comments you made are very much appreciated. Please accept our sincere apologies for the delay in getting milk delivered to your room as requested. Once again thank you for taking time to provide your feedback.
Regards
Philip Hilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 6, 2012

From the minute I walked in the door 'till I left the next morning the Service was excellent. Leaving at 5am, I thought I would miss breakfast that was included in the price of the room but it was brought to my room at 4am.
The room was ideal. Very comfortable.
Close to the Airport - 15 minutes from checkout at the hotel to checkin at the airport.
The only negative but not a problem was wifi wasn't free.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, October 7, 2012
Dear Trishinaus,
Thank you for posting your feedback on the Trip Advisor website. It was great to read you enjoyed your stay with us and we look forward to welcoming you back again in the near future.
Regards
Philip Hilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2012

Well positioned hotel amongst CBD in central Wellington with lift directly down to Lambton Quay.Recently refurbished rooms well equiped for business needs.Small but perfectly adequate.An excellent breakfast range and great facilities.Will stay again as it was well priced due to a wotif deal which included harbourview and breakfast.Very helpful staff.Tastefully furnished.

Room Tip: Aim for a room with a harbour view
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, October 4, 2012
Dear Jack Mills,
Thank you for taking the time to post your feedback following your recent visit to the hotel. The comments you made are very much appreciated and we look forward to welcoming you back to the hotel again in the near future.
Regards
Philip Hilton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 1, 2012

The start of my 3 night stay went badly - reception staff first couldn't find my booking, then put me in a lower grade room than my booking (this required the duty manager to fix). However, once sorted I had a fantastic stay. Very quiet room, incredibly comfortable bed, room very well appointed and cleaned. One of the few hotels I've woken in actually feeling very rested. I'd say a cut above the other 4.5/5* hotels in Wellington.

Room Tip: Parking is a real challenge - there seem few or no alternatives to the hotel service. Don't park...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, October 2, 2012
Dear Doug O,
Thank you for posting your feedback following your recent visit to the hotel. The comments you made are very much appreciated and we look forward to welcoming you back again in the near future.
Regards
Philip Hilton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2012

Very good service from staff. All staff well presented and friendly. They consistently give the impression that they will readily go the extra mile, nothing is too much trouble. Location is great for easy access to Lambton Quay.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this review, September 27, 2012
Dear Visitor123_12,
Thank you for taking the time post such great feedback following your recent stay with us here at the Novotel. We are looking for you being of service again in the near future.
Regards
Philip Hilton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Wellington

Address: 133-137 The Terrace, Wellington 6001, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Wellington
#8 Romantic Hotel in Wellington
#9 Luxury Hotel in Wellington
#10 Business Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Wellington 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Novotel Wellington is a 4 star-plus hotel conveniently located in the heart of Wellington, the beautiful capital of New Zealand. Perfect for business trips, holidays and city breaks with your partner or family, the hotel is close to the Te Papa Museum, Convention Centre, Parliament, Westpac Stadium and the waterfront. With 139 well appointed rooms, the hotel also features conference facilities, a restaurant, bar, fitness centre, broadband Internet services and valet car parking. ... more   less 
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Also Known As:
Novotel Wellington Hotel Wellington
Accor Wellington
Wellington Novotel

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