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“Fabulous Art Collection” 4 of 5 stars
Review of Museum Art Hotel Wellington

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Museum Art Hotel Wellington
4.5 of 5 Hotel   |   90 Cable Street, Wellington 6011, New Zealand   |  
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Hotel amenities
Ranked #7 of 48 Hotels in Wellington
Certificate of Excellence 2014
Auckland Region, New Zealand
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Fabulous Art Collection”
4 of 5 stars Reviewed May 2, 2013

We've stayed at the Museum Art Hotel several times over the years, the last time being two weeks ago. The room itself was of a good standard - met our expectations, the decor including the art collection is the main feature of the hotel, and well worth a look through. Don't forget to ask for the art works catalogue at reception to get more information. Hotel location is well suited for Te Papa visits, and to be close to Courtney Place and Cuba Mall area.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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922 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Mt Martha, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 1, 2013

We stayed at this hotel in Wellington for 3 nights. We were in Wellington to watch the AFL football game Saints v Swans. The hotel is in a great location near the waterfront, 15 minute walk from the stadium and on the edge of the CBD. The room was called a studio room, it was really just a large hotel room but with a few kitchen facilities, coffee machine, oven and sink. However a downside was the lack of an opening window, which meant the room was a bit stuffy and we had to use the aircon. The pool and spa were excellent, pool was big enough to swim laps. There is a good food market just outside on Sunday. Our room didn't include breakfast so we didn't eat in the hotel, but there were many food options around (including the market). The great art work in the large foyer is a real feature - made returning to the hotel each time a pleasure and there were so many different bits that you noticed something 'new; each time. We will stay here again, next year when the footy returns, attracted by the location, the art and the pool.

Room Tip: See if there are rooms with opening windows
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 27, 2013

This place has atmosphere, good people, good rooms and is always a pleasure. As a jaded regular traveller I look forward to staying here. The location is excellent and it's one of the few places I can think of where you can sit down for a drink and soon find yourself in a pleasant conversation with others around. And as a bike racer I enjoy the MV's in the foyer. Definitely my favourite hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 27, 2013

Not cheap but quality for value with stylish environment and modern accoutrements. Breakfast better in restaurant than in room. Attractive and efficient human and physical infrastructure. Motor bike history and art display noteworthy. Convenient to eating options.

Room Tip: Free in room (by window) WiFi connecting to "cbd" & hotel WiFi free in lobby - i.e., d...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lincoln, United Kingdom
Top Contributor
88 reviews 88 reviews
12 hotel reviews
Reviews in 44 cities Reviews in 44 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 26, 2013

The fact that Te Papa (major NZ museum) is opposite this hotel makes it a superb place to stay. You'd need days on end to get the maximum out of Te Papa, so being within 5 minutes is a huge bonus. It has late nights, too, so you have a brilliant evening's entertainment entirely free! The hotel lobby has some terrific contemporary art work on display, which means that there is a different feel from the run-of-the-mill city stopover. It's convenient, too, for walking into Wellington, which is a real treat, especially in the evening. Rooms are very good and probably not over-expensive for a capital city. We didn't eat here, but it's an excellent base for looking round the local streets for a restaurant to suit you. (NB - watch out for the hotel wi-fi charge - you can use the free service on the lobby computers instead!)

Room Tip: Check online for budget deals - get a very good price for a capital city
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 24, 2013

I visit Wellington frequently (from the UK) and have stayed at the Museum every visit bar one (when they were full), That makes about 20 stays.

For the business traveller it has some big plusses and a couple of small drawbacks.

Firstly it is very well located across the road from the port/marina but within easy walking distance from the centre of town. It's also on the right side of the city for the airport.

The hotel is frequently described as "quirky" due to large amount of art on display. This is a misnomer as it's a well run hotel with excellent facilities. I really like the fact that it's an independent and is far from "bland".

The hotel has 2 accommodation blocks. The original block overlooks looks the harbour and it's worth asking for a sea view room as it's very picturesque. The new block, called the appartments however is the place to stay for the business traveller. The rooms don't have the same nice view but they are bigger and very well appointed. As well as a decent sized bed, good working desk, very comfortable desk chair these rooms have kitchenettes, washing machine, etc etc. So very good for a longer stay. Also the rooms have decent lighting, a rarity nowadays in many hotels.

The Hippopotamus restaurant is worth a visit even if you are not staying at the hotel. The menu evolves quite frequently and there is always a very good choice of very well prepared dishes. Bit meat centric though for fish eaters like me. There is a very good a la carte breakfast menu or you can help yourself to the buffet. This is ok but they need to do much better on the fresh fruit. The amount laid out in the buffet always looks mingy and as if it's seen better days. Coffees are brilliant as is the real freshly squeezed orange juice. The restaurant staff all seem to have been there for some time and do a great job. Very attentive. Once again a far better experience that the so-called best hotel downtown.

Hotel also has a small gym although quite often it's full and is too small for a hotel of this size.

There are a few areas where they could do better. The internet arrangements are poor for the business traveller. The rooms and public rooms are served by wireless LAN. However it's relatively slow. In this day and age a hotel of this class should not be charging for internet access. It's a basic need - not an optional extra in my opinion. At the museum you have to pay multiple times for multiple devices which is a disgrace. Also the daily data allowance is far too small and extra charges accrue after you've used up your allowance. Be careful if you are downloading content as these charges will mount up.

Another problem is the in-hotel laundry service. It's only slightly cheaper than the send-out service but quicker. However charging NZ$5 for a shirt and then returning it un-ironed is not acceptable.

Finally on the day I checked out I requested a slightly later check-out (1pm rather than 12pm). Not only was this refused but I found the front desk person who dealt with my request somewhat rude. The hotel actually doesn't seem to have an notion that it should be nice to frequent visitors.

Having said all this I would still recommend this hotel as the place to stay in Wellington and I will continue to use it.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hawkes Bay
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2013

What more can I say. This is the best hotel we stay in, that's why we keep going back. We love the Museum Hotel, it feels like our home away from home, only better!! The rooms are beautiful, comfortable beds, amazing bathrooms with the best baths - luxury plus. The staff are so helpful and friendly, nothing is ever a problem. The art work around the hotel is incredible and so much fun to view. We love the outdoor gallery (cool bikes). Hippo the restaurant is amazing, with the best food and gorgeous French waiters!! There is no other hotel with this much cool factor. Go see for yourself. You won't be disappointed.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Museum Art Hotel Wellington

Address: 90 Cable Street, Wellington 6011, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Wellington
#3 Family Hotel in Wellington
#6 Business Hotel in Wellington
#7 Luxury Hotel in Wellington
#10 Romantic Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Museum Art Hotel Wellington 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
Chris Parkin's Museum Art Hotel is New Zealand's most distinctive design hotel. Privately owned and operated, it boasts a comprehensive collection of New Zealand contemporary art, putting in it in the worlds top ten of this genre. Located on Wellington's jewel like waterfront, opposite Te Papa, the hotel is comprised of 164 rooms, suites and apartments, New Zealand's leading French restaurant; Hippopotamus, as well as a pool and gymnasium. *The Museum Art Hotel pool, spa, gym and sauna will be undergoing a major refurbishment during February and March 2015. ... more   less 
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Also Known As:
Museum Hotel Wellington

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