We found several things disappointing about this hotel. Apart from one pleasant person behind the front desk, the rest of the service was chaotic and unhelpful. The valet service is not really worth paying extra for. Our room was in a corner by the stairs and had no view. And we were given a twin room even though we'd booked a double.
Overall it wasn't terrible but we were hoping for a better experience.
- Official Description (provided by the hotel):
- The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The Hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Orbitz, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your James Cook Hotel Grand Chancellor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- James Cook Wellington