Our room had that stuffy/outdated hotel smell to it. The service was very friendly. Upon entering the lobby, we thought the rooms would be nice but left more to be desired.
We had prepaid our hotel but upon providing a credit card for checking in, we were billed again. Upon informing the hotel, this was handled at a later date. Only cost us $10 US for exchange rates so not worth hassling over. The management handled very promptly for this oversight.
I hate 30 minutes of free wifi, just a tease. Most hotels in the states offer for free so frustrating to have to purchase elsewhere. Would prefer having this built into the room price. Not enough time to catch up on work e-mail or Facetime the kids.
Hotel was nice for one night passing through but don't think I would want to stay longer than a day or two. Good location for walking to everything.
- Also Known As:
- James Cook Wellington
- Official Description (provided by the hotel):
- The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The Hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more less
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