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“Glad we did it” 5 of 5 stars
Review of Interislander Cook Strait Ferry

Interislander Cook Strait Ferry
Aotea Quay, Wellington 6011, New Zealand
+64 4-498 2110
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Visit Interislander Cook Strait Ferry like an insider
$56*
and up
Ranked #21 of 189 things to do in Wellington
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Fee: Yes
Owner description: Find out why 36 million New Zealanders can't be wrong. Okay, so there's a few tourists in there too. But that's how many passengers Interislander has carried over the Cook Strait since our first sailing in 1962. Cruise from Wellington to Picton in the stunning Marlborough Sounds in just over three hours on the three largest Cook Strait ferries in New Zealand. Extensive viewing decks, luxurious premium lounges and choice of cafes and bars. Plenty to keep the kids entertained - and plenty for mum and dad too. Cars, motorhomes, coaches- all vehicles are welcome, just drive on, drive off. And for the rental car providers that can't cross, just drop off your car at the rental depots based at the terminals then walk onboard - easy! Interislander's been doing this for over 50 years, so you know you are in good hands. And with eleven sailings per day, our timetable is bound to fit yours. Don't just cross the Strait, cruise it with Interislander and make your perfect holiday, perfect from the very start.
Palm Beach, Florida
Top Contributor
71 reviews 71 reviews
25 attraction reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
“Glad we did it”
5 of 5 stars Reviewed November 25, 2013

Signs to the ferry terminal were few and far between and easily missed when heading north, but we found it in the end. Unfortunately a ship had lost a propeller a couple of weeks earlier so our sailing was delayed by nearly 2 hours to accommodate the additional passengers - it would have been nice to have received an e-mail advice as this altered and messed up our plans for the South Island. However, the crossing was smooth, albeit cold, but the scenery was spectacular. I would suggest getting something to eat and drink prior to reaching the ferry terminal as the selections are minimal and the woman looking after the register is not very nice.

Visited November 2013
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Kapolei, Hawaii
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59 reviews 59 reviews
30 attraction reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“Smooth Sailing in the Cook Strait”
5 of 5 stars Reviewed November 24, 2013

A simple, unhurried and comfortable way to sail the Cook Strait between the North and South Islands. Pretty good nosh and inexpensive wifi just add to the scenic journey between islands. We rented a car in Wellington and used the ferry twice on our week exploration of the South Island.

Visited October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
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216 reviews 216 reviews
28 attraction reviews
Reviews in 111 cities Reviews in 111 cities
107 helpful votes 107 helpful votes
“Smooth, smooth, smooth”
4 of 5 stars Reviewed November 24, 2013

Smooth to book from the UK

Smooth crossing (thank God) across the Cook Strait

Smooth and worthwhile to book the Premium Plus cabin. Good seats, complimentary coffee, food, alcohol, cream tea etc. Duff wi-fi though, it wasn't working that day.

Brilliant scenery, met some nice passengers. Slow loading and even slower unloading (sort it out guys) plus half of the ship was occupied by the NZ army so would have been OK if war had broken out. Good passage, thoroughly enjoyable.

Visited November 2013
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Interislander, Product Development Manager at Interislander Cook Strait Ferry, responded to this review, November 27, 2013
Hi, and thanks for your review.

We're glad (most of) your journey was smooth. I do apologise for the lack of Wi-Fi. The system in the lounge is clearly nearing the end of its life. It has since been given some TLC, and will be replaced in the near future.

Greg
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Camberley, United Kingdom
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17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Avoid the premium lounge.”
2 of 5 stars Reviewed November 19, 2013

Nothing wrong with the ferry journey. Good views, smooth ride, well organised departure check in. Bit of a strange exit route across the car deck at Picton and a large scrum around baggage collection, but not a problem. But we paid for the premium lounge, and that was a mistake. The pictures show a nice spacious sparsely populated area and with food included so we thought we'd treat ourselves. We arrived early and were surprised to be told exactly where we could sit and where we couldn't. Then the coach party arrived and we were in the most densely populated part of the ship. Queues for food. Shortages of things like orange juice. Unhelpful bossy staff. Not a good experience.

Visited November 2013
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Interislander, Product Development Manager at Interislander Cook Strait Ferry, responded to this review, November 27, 2013
Hi Gerry,

Thanks for your review. We're glad that you enjoyed the scenic aspects of the journey, but do apologise for your experience in the Premium Lounge.

We have already reduced the number of tour groups allowed in the lounge in the future, and will continue to monitor feedback such as yours to see if further change is required.

Kind regards,
Greg
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Haywards Heath, United Kingdom
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101 reviews 101 reviews
10 attraction reviews
Reviews in 72 cities Reviews in 72 cities
101 helpful votes 101 helpful votes
“Could do with more comfortable seats”
4 of 5 stars Reviewed November 18, 2013

We took the 08.15 crossing from Wellington to Picton on Kaitaki which is the largest ferry used by Interislander, carrying over 1600 passengers. The ship was full but we were lucky to have boarded fairly early so managed to get good seats in the cafe area on deck 8. One of us had to stay and reserve the seats while the other went up on the observation deck for the views.
The breakfast was good (note that toast is not included as one of the four items, you can get that aswell for free!) and a trolley came round before arrival in Picton with tasty cheese or date scones with jam and cream for NZD3.50 each.
The crossing was smooth and we enjoyed the scenery, it was just a shame that there weren't more reclining comfortable chairs available.

Visited November 2013
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Interislander, Product Development Manager at Interislander Cook Strait Ferry, responded to this review, November 27, 2013
Hi and thanks for your review.

We're glad you enjoyed your trip, and hear you loud and clear regarding seating. This was an unintended consequence of Kaitaki's recent multi-million dollar refurbishment. We're currently reviewing customer feedback about this, so your review is very useful thank you.

Kind regards,
Greg
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