group of 6 people (3couples) staying at these apartments over easter weekend. cleaning was absolutely revolting. toilet dirty, shower dirty, marks on bedding, blinds and windows never been cleaned, hadnt been vaccuumed, not sufficient amount of towels or toilet paper. no reception at this particular village (they have 2 other villages in wellington). after we complained about the cleaning someone was sent back although they werent happy about this as it was a public holiday and they had to pay them more! staff were not helpful or apologetic about the standard of cleaning just complained to me that they were supposed to have the day off! and only cleaned the absolute minimum, the things that i told them about but didnt bother to vacuum or anything. after writing an email complaining when i got home i recieved a reply telling me to come and stay with them next time im there! just so that they can have even more of my money after we were treated badly! definately would not recommend this place, we paid good money for what looked like upmarket accommodation on their website when a cheap motel would have at least been clean!
Location: New Zealand > North Island > Wellington
Ranked #38 of 47 Specialty lodging in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Brandon Village Apartments 3.5*
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