We have just returned from dinner here. After waiting for over 45 minutes for our food to arrive, watching everybody else being served before us and the staff completely ignore us a rude waitress slammed it on the table without even an apology for our long wait. My partner ordered the ribs and was extremely disappointed. They were dry with hardly any meat on them, the chips were overdone and dry and the onion rings indelible. After eating we sat there for a further 15 minutes and nobody came to our service so we decided to leave. The manager took our money, not asking if we had enjoyed our meals.. He was obviously too busy to care. Definitely would not return and would not recommend to anybody!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 21, 2013
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Thank you for taking the time to review your recent visit to Dixie Browns of Taupo.
I am concerned to read you were not happy with your experience.
As all our meals are cooked fresh to order some meals can take longer than others to arrive,
Our team here are generally applauded for their service and friendliness, if on this occasion we have fallen short of that we do apologise.
Please rest assured that we do take all feedback very seriously and I have passed your concerns on to our team here.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.