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“Really underwhelming.” 2 of 5 stars
Review of Dixie Brown's

Dixie Brown's
38 Roberts Street, Taupo 3330, New Zealand
+64 7-378 8444 ‎
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Ranked #20 of 89 Restaurants in Taupo
Cuisines: Pacific Rim
Dining options: Breakfast, Delivery, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Reservations
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Really underwhelming.”
2 of 5 stars Reviewed May 3, 2013

Wandered into this restaurant, partly due to it's Tripadvisor reviews, but also the fact that it was one of the only places busy on the night we were in Taupo.
Menu looked fine. But the food was uniformly disappointing.
A good steak and burger both ruined by the same packet brown sauce.
Disappointing.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelTaupo, Public Relations Manager at Dixie Brown's, responded to this review, May 21, 2013
Hello
Thank you for taking the time to review your recent visit to Dixie Browns of Taupo.
I am glad to read you thought your steak and burger were good but I would like to take this opportunity to assure you that you will not find a packet sauce in out kitchen! Every one of our sauces and gravys are made on site.
Kind Regards
Martina Stephen
Dixie Browns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Visitor rating
    296
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    88
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    31
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Poor service poor food”
1 of 5 stars Reviewed May 2, 2013

We have just returned from dinner here. After waiting for over 45 minutes for our food to arrive, watching everybody else being served before us and the staff completely ignore us a rude waitress slammed it on the table without even an apology for our long wait. My partner ordered the ribs and was extremely disappointed. They were dry with hardly any meat on them, the chips were overdone and dry and the onion rings indelible. After eating we sat there for a further 15 minutes and nobody came to our service so we decided to leave. The manager took our money, not asking if we had enjoyed our meals.. He was obviously too busy to care. Definitely would not return and would not recommend to anybody!!!!

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelTaupo, Public Relations Manager at Dixie Brown's, responded to this review, May 21, 2013
Hello
Thank you for taking the time to review your recent visit to Dixie Browns of Taupo.
I am concerned to read you were not happy with your experience.
As all our meals are cooked fresh to order some meals can take longer than others to arrive,
Our team here are generally applauded for their service and friendliness, if on this occasion we have fallen short of that we do apologise.
Please rest assured that we do take all feedback very seriously and I have passed your concerns on to our team here.
Kind Regards
Martina Stephen
Dixie Browns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“great food and location”
5 of 5 stars Reviewed April 30, 2013

We had lovely coffee and dessert one night and a delicious breakfast the next day. Then we tried to go for dinner but they were booked out. It is a very popular location.

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelTaupo, Public Relations Manager at Dixie Brown's, responded to this review, May 21, 2013
Hello
Thank you for taking the time to review your recent visits to Dixie Browns of Taupo.
We delighted to read you liked it so much you came back again and again.
We do hope that next time you are in town you get the opportunity to visit us for dinner.
Kind Regards
Martina Stephen
Dixie Browns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best ribs and belly pork”
5 of 5 stars Reviewed April 28, 2013

I always said the best ribs I had was a meal in Branson Missouri, second best Constantia and Cape Town. But the ribs I had tonight beat both those. My wife chose the pork belly and found that too was excellent.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelTaupo, Public Relations Manager at Dixie Brown's, responded to this review, May 21, 2013
Hello
Thank you for taking the time to review your recent visit to Dixie Browns of Taupo.
What high praise, it makes our day when we receive feedback like this.
We do hope to see you again next time you are in Taupo.
Kind Regards
Martina Stephen
Dixie Browns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Contributor
17 reviews 17 reviews
7 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great food”
4 of 5 stars Reviewed April 26, 2013

Great food and friendly service...the burger was good value for money compared to others we had had elsewhere.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelTaupo, Public Relations Manager at Dixie Brown's, responded to this review, May 21, 2013
Hello
Thank you for taking the time to review your recent visit to Dixie Browns of Taupo.
We are so pleased to read you enjoyed your experience and we do hope to see you next time you are in town.
Kind Regards
Martina Stephen
Dixie Browns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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