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“We had a Fantastic Time” 5 of 5 stars
Review of Taupo DeBretts Spa Resort

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Taupo DeBretts Spa Resort
5.0 of 5 Cabin/Campground   |   76 Napier Taupo Road | PO Box 513, Taupo 3310, New Zealand   |  
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Hotel amenities
Ranked #12 of 34 Specialty Lodging in Taupo
Wellington, New Zealand
1 review
“We had a Fantastic Time”
5 of 5 stars Reviewed November 16, 2012

We booked a cabin and the kids stayed in the tents. We selected the DeBretts to de- stress my sister and her family as she's been very busy and stressed lately. What a wonderful time we had, the all day passes and private pools were fabulous. The kids stayed in the pools for 2 days and had a wonderful time. Facilities are clean and well kept, Service is outstanding and friendly. Perfect place to de-stress and the kids can look after themselves.
Thank you

Room Tip: Cabins were great, no noise where we were.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, January 7, 2013
Hello Alofa,

Thank you so much for your lovely, lovely comments! We're so glad you enjoyed the relaxed way of life here at Taupo DeBretts.
The thermal pools are wonderful aren't they? I bet your kids took full advantage of the Dragon Hydroslide too!

We look forward to welcoming you all back again soon! Remember, all return guests receive 10% off their next stay...

Warm regards,
Eliana
Guest Relations
Taupo DeBretts Spa Resort
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375 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • English first
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English first
Wanganui, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2012

Fabulous two days of relaxation with lovely clean surroundings and great sunny unit. Heat pump was great on the cold night. Very friendly staff and we will be returning at a later date with our grand children. They will love it. Thanks to you all.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, December 4, 2012
Hello Robyn,

Thank you for your wonderful comments! The heatpumps are definitely very nice on those cooler nights here in Taupo...

We look forward to welcoming you and your extended family here in the future!

Warm regards,
Eliana
Guest Relations
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taipa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

Our family stayed in both the family chalet and Motel unit, both were very comfortable and clean. We loved being able to walk to the pools in the evening together, and sharing the days events. The staff were very helpful and friendly, a lovely stay, we will back, you made our holiday!! thank you all :)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, December 4, 2012
Hello,

Thank you so much for your kind comments! We're very glad to hear that you enjoyed stay with us and that our "A-team" on the front desk lived up to their nickname being ever helpful and friendly!

We look forward to welcoming you back in the future!

Warm regards,
Eliana
Guest Relations
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auckland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2012

After a long trip on the road we got in late, our GPS sent us somewhere else, I was unwell as I ate something that did not agree with my tummy. We rocked on up no hassels, drove around to our cabin, the heater was on the lights were on and our cabin was warmed up for us it was one of those moments when you say 'yes these people know how to take care of people'. My family went out for dinner I stayed indoors and slept in peace, no noise, no hassels and it was clean and tidy. We had to leave early so I didnt get time to thank the lovely people who make fussy people like me very happy, I wasnt impressed that we were staying at a holiday camp at first because Im a Hotel,Motel (I only stay at Sky City Hotel in Auckland) kind of person. Soooo converted now Im coming back, this time Im gonna be well enough to enjoy the whole experience. Cheers Sheryl,Damion and Chanelle

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debrettsnz, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, November 22, 2012
Hello,

Thank you taking the time to review your recent stay with us here at Taupo DeBretts Spa Resort. We so happy to hear that you had such an enjoyable stay! We're very lucky to have such a dedicated and hard working team that strive everyday to give every guest that walks through the door (during AND after hours) the best possible experience.

Especially please to hear that we have another "convert" to our relaxed way of life here at Taupo DeBretts Spa Resort.

Warm regards,
Eliana Kemp
Guest Relations
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Whangarei
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

We just needed somewhere to stay for a night on the way to Palmerston North. We have visited the pools here in the past and loved it. Our little chalet for two was clean and quiet with the bonus of a lake and mountain view as well as a pass to all of the hot pools. We found the amazing Largo Bistro next door and had a world class meal there. Can't wait to visit again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debrettsnz, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, November 8, 2012
Hello

Thank you for taking the time to review your recent stay with us at Taupo DeBretts Spa Resort.

We really appreciate all the feedback from our guests and it is always great to hear such a glowing review.

We are very lucky to have accommodation to suit all budgets and requirements and having Taupo Hot Springs on site is always a winner. Great that you also got to experience the delicious food at the award winning Bistro Lago right next door to us.

We do hope to host your stay again in the near futrue.

Kind Regards
Martina Stephen
Guest Relations
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Auckland, New Zealand
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 29, 2012

We stayed in a superior room that is like a chalet with a seperate master bedroom, bunks and a pull out double bed in the lounge. The kitchen, lounge and dining area is plenty big enough and there is a great outlook from the deck where you can sit with a glass of wine of two. The pools are a 2 minute walk from the chalet where you will find a selection of different temperatures to either cool you down or heat you up!!

Our package included pool admission for two adults and a bottle of wine. Great place to stay for either a couple of nights or as a stop over.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debrettsnz, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, November 8, 2012
Hello

Thank you for taking the time to review your recent stay with us at Taupo DeBretts Spa Resort.

We are delighted to read you had such a great time with us. It is always goot to hear our guests are getting the most out of our facilities. A soak in our geothermal pools followed by a nice glass of wine on the deck sounds just perfect to me.

We do hope to have the opportunity to host your stay again in the near future.

Kind Regards
Martina Stephen
Guest Relations
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Thailand
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2012

We stay in the superior room, just behind the lake view room, it was just amazing. The room has new and clean kitchen utilities. The package we booked includes the hot pool which is a lovely way to end your day. The pool closes at 9.30pm

Room Tip: A bit hard to find on Tom Tom but look for Hilton taupo they share the entrance.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debrettsnz, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, November 8, 2012
Hello

Thank you for taking the time to review your recent stay with us at Taupo DeBretts Spa Resort.

We are delighted to read you had such a great time with us. The superior lodges are great spacious units with all the convenience of a fully equiped kitchen and underfloorheating in the kitchen and bathroom.

The pools are certainly the perfect way to wind down after an exciting day of exploring taupo.

We do hope to have the chance to host your stay again in the future.

Kind Regards
Martina Stephen
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taupo DeBretts Spa Resort

Address: 76 Napier Taupo Road | PO Box 513, Taupo 3310, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 34 Specialty Lodging in Taupo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Taupo DeBretts Spa Resort 5*
Number of rooms: 36
Official Description (provided by the hotel):
Choose to stay ahead of the game with our awesome Luxury Accommodation - self contained villas, lodges and spa chalets, providing an indulgent escape and complete with panoramic lake and mountain views. Or stay true with our ever-popular Qualmark rated 5 Star Holiday Park accommodation - from camping to van sites, cabins and motels, all spacious and excellent value.We have pools,water playground,slides,big bouncing air pad,Day Spa,Cafe-the ultimate all-year-round relaxation and recreation destination! ... more   less 
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Also Known As:
Taupo Debretts Hotel Taupo

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