We stayed at the Reef Resort Motel in November 2012, a last minute booking as I was taking part in the Taupo Cycle Challenge. The manager was absolutely fine about my bike being kept in my room, in fact all cyclists - and it appeared most rooms were occupied by someone with a bike - were made to feel very welcome in this regard. We had a top level studio with great views over the lake and mountain. The bed was extremely comfortable and the kitchen well equipped. The big spa bath was perfect, although if you are not quite agile could be hard to get in and out of. The service we received when our TV wouldn't pick up the sports channel was beyond brilliant. I cannot speak highly enough of our brilliant stay at the Reef Resort.