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“Great Service” 5 of 5 stars
Review of The Reef Resort

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The Reef Resort
4.0 of 5 Hotel   |   219 Lake Terrace | Town Center, Taupo, New Zealand   |  
Hotel amenities
Ranked #5 of 73 Hotels in Taupo
Wellington, New Zealand
1 review
“Great Service”
5 of 5 stars Reviewed August 21, 2011

Stayed there for night. The balcony room was spacious and clean.
The Clarks provided awesome service. I forgot my suit in the closet and the Clarks kindly offered to courier it back to me the next day. Thank you soo much.
I would definitely come back.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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248 reviews from our community

Traveler rating
    182
    59
    5
    1
    1
See reviews for
51
146
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Any
English first
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed July 21, 2011

We have stayed at the Reef Resort many times, and love it. For my husband's 40th birthday we decided to stay in the absolute lake edge luxury three bedroom apartment. This apartment is amazing, and has the most amazing view in the world across the lake to the snow mountains beyond.

Another two couples stayed with us, which meant the cost to stay in absolute luxury was not a lot more than the price of a normal motel room, with the benefit of a beautiful kitchen, spa bath, spa pool, gas fireplace, large TV, and the amazing view. Drinks on the deck watching the sunset was amazing.

Room Tip: Have a weekend away with friends and book the apartment!
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  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 14, 2011

Sadly we didnt have a lakeview room, but we knew that when we booked, so no complaints at all... thats all the negatives, but no fault of the hotel!

Hotel is excellent. Service is impecable, rooms are clean, modern, comfortable, warm and more than comfortable. The staff were always helpful and offered suggestions for places to eat and sights to see.

I think the hotel is drastically underpriced. We paid somewhere in the order of NZ$100 (studio) for one night and would have hapilly paid more than 50% more. Sadly we only had one night, but we will be back for many more I am sure.

We are going to be in Taupo early next year again and without doubt will choose this hotel.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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auckland
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 7, 2011

My wife and I went on a romantic weekend away. We arrived late in the evening but everything was sorted for us. We loved the room and the views! The facilities are great..the location is perfect. Will reccomend anytime. Will certainly be back.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed May 11, 2011

Great place and Great service . Turned what was just a trip away into a second Honeymoon.We both really enjoyed ourselves.

Room Tip: The room we had opened out on to the pool.
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Top Contributor
66 reviews 66 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 11, 2011

It is so easy staying at The Reef Resort. It's easy to find, easy to check in and easy to stay. Brian and Keiren are always available but you don't see them if you don't need them. They provide a very relaxed New Zealand style to your stay.

The rooms are all well apointed, very clean with great views over the Lake.

No need to look any further if you are using Taupo as a base or a stop over the Reef is the best place to stay.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed May 9, 2011

We booked at the recommendation of a friend and found out for ourselves just how wonderful this motel was. The rooms are very modern and extremely clean. The owners were so friendly through our whole stay. The children loved the heated pool and spent alot of time in the pool. My husband and I soaked in the mineral pool which was bliss. The first morning we thought we would order breakfast so as to really get into the holiday mode and wow it was excellent and enough to fill you for the whole day. We had a wonderful time and would highly recommend this to anyone.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Taupo
#2 Family Hotel in Taupo
#3 On the Beach Hotel in Taupo
#4 Luxury Hotel in Taupo
#5 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 19
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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