Stayed for one night in a two bedroom villa. We checked in around 4pm and were given the keys to villa 13 which we joked about being unlucky. Turned out to be right. We opened the door and found the villa looking like the Rolling Stones had stayed there circa 1967! I never realised people could walk away from a hotel/motel and leave it in such a disgusting state. Returned to reception to report it and was told it should have been cleaned. I replied that it looked like the last guests were still partying and was given the keys to villa 18. On walking in, the smell of mustiness hit us. The sofa and chairs in the were stained and had seen better days. We moved one of the chairs and discovered a large hole in the carpet. The curtains were worn and faded and were different lengths. The villa however, was very clean but it just didn't feel it. The bed was comfortable and the sheets and pillows crisp and white. The villas are large, and in beautiful grounds. i can see how they would be ideal for families but I was left feeling disappointed. The outside is beautiful but the interior is tired and needs refreshing.
- Also Known As:
- Huka Falls Hotel Taupo
- Official Description (provided by the hotel):
- Huka Falls Resort offers a peaceful, private and relaxed environment situated just minutes from New Zealand's largest lake, the world renowned Huka Falls, and the thriving township of Taupo. Nestled amongst 7 hectares of landscaped gardens and a vineyard sit our spacious stand alone villas. With three styles of accommodation consisting of 19 stand alone two bedroom villas, 11 one bedroom suites & 11 studios (which are linked by an interconnecting door). This is a unique venue for everyone with 2 tennis courts, an outdoor swimming pool (summer months), petanque and wine tasting onsite in the restaurant. The Huka Falls Restaurant offers stunning views over Mt Tauhara & the Pinot Noir Vineyard. Summer- Open daily from 11.30am to 9pm. Closed Sunday and Monday evenings, Winter - Open for Brunch/Lunch Tuesday to Sunday 11am - 3pm. Dinner Thursday, Friday & Saturday 5:30pm - late. Closed Monday. (Easter to Labour weekend). The perfect setting for your wedding, with a historic church, stunning landscaped gardens & a variety of reception venues. We offer 6 conference rooms catering from 2-120 guests, a full range of technical, presentation equipment and conference support. Summer time: Reception is open daily from 7.00am to 10.00pm. Winter time: Reception is open from 7.00am to 8.00pm Sunday to Thursday and 7.00am to 9.00pm on Friday and Saturday. If you plan to arrive at the Resort outside of these hours, please contact our friendly reception team. ... more less
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