16/2 - This is the only Fish & Chip / Takeaway outlet in this area - so clearly a large very captive market.
It's on the outskirts of Taupo - a really popular tourist area - the vast majority of people would be tourists or holiday makers who would generally rely heavily on "takeaways".
It's not flash - in fact, it's a very basic outlet - functional and absolutely nothing more.
"Flyers" in local accommodation advertises that they close at 8pm, but with "extended hours" in summer. Everywhere else, 8pm is an early closing this type of business - the majority of this trade is done evening/night. Especially in a tourist town.
We arrived at 8.20pm with orders for 6 people, totalling over NZ$60, for burgers etc (might add, their prices are not cheap either - that's what a captive market does)
The place was packed inside and people outside waiting too.
The expression on some faces indicated they'd already had a long wait.
On entering, one of the 2 women behind the counter turned slightly toward us and barked "we're not taking any more orders" - and turned away - blunt - end of it.......
If she'd said they had run out of food, broken a leg, or they were off to a funeral, anything........ - but no...... it was a classic dismissive "sod off" situation.....
As we left, 5 more people walked in and got the same treatment - goodness knows how many more.....I'd guess they could easily have collected several hundred dollars for another half hour of work.
It must be wonderful being in such a dominate position and being able to just turn away good money - I find this quite extraordinary, normally people in that industry work all the hours on the clock to grab every penny.
It is inevitable, with new subdivisions opening around that area, another outlet will open - then they will have to change their attitude, or get out of that industry.
So, clearly we have absolutely no idea about the quality of the food, but, for their prices, it had better have been good. Instead we went into Taupo township, went to a restaurant, and put $175 into someone elses pocket.
I'd recommend you either go really early - when they want to work rather than when you want to eat, or ring them, or just make other, safer plans.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.