Reception greeted us warmly and when asking about the price of Internet being so expensive at $20 for 2 hours, I was told tomorrow was changing to Telecom Hotspot which was $5 for 2 hours. Way more acceptable I thought so I waited. As promised, it happened and I was given internet access for free. The drawcard with this motel is the mineral spa pool which is in the Studio room on the top level. The view of the lake is gradually being obliterated by the neighbour's trees which is such a shame. The motel was extremely dirty. There was dust around the edges of the carpet and the mirrors were dirty. The bed was poorly made the days we stayed there. The spa, although I understand chemicals can't be used, was caked with yellow film which I could remove with elbow grease. When we turned the ceiling fan on in the spa room, water poured out. Very dangerous I would think so we reported that on leaving. An acknowledgement of my husbands 65th birthday would have been nice. What is the cost of a card left in the room? I do hope the managers who had only been here 2 weeks can improve things here. They have a lot of work ahead of them.
- Also Known As:
- Karaka Tree Hotel Taupo
- Karaka Tree Hotel
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