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“Five Star” 5 of 5 stars
Review of The Pillars Retreat

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The Pillars Retreat
4.0 of 5 Hotel   |   7 Deborah Rise | Bonshaw Park, Taupo, New Zealand   |  
Hotel amenities
Ranked #1 of 73 Hotels in Taupo
Devon
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Five Star”
5 of 5 stars Reviewed November 13, 2012

A very comfortable modern family home with beautiful gardens. Our hosts John & Ruth greeted us on our arrival with tea and biscuits served in the lounge. A very welcome start to our stay with them for two nights. Our bedroom with views to the gardens and swimming pool was spacious with an extremely comfortable bed and ensuite bathroom. The excellent breakfast choices were delicious and as we were the only guests we were also able to enjoy the company of our easy going hosts. Their advice and recommendations on things to do and choice of restaurants to visit added to our five star stay with them. They even included a very drinkable bottle of wine on the tray with the tea & coffee facilities.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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107 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
melbourne
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2012

Our family of 4 (2 kids 10 & 12) stayed in 2 rooms for 1 night in Taupo. John & Ruth were lovely and went to the trouble of ringing the local attractions to check for availability for us over Easter.Large comfortable bedrooms upstairs and free wifi were much appreciated after our stay in hotels.

Stayed April 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 29, 2012

My husband and I stayed at The Pillars for one night. Our hosts John and Ruth Boddy greeted us with a lovely cup of tea and home-made cookies. This very amenable couple have taken great care with their immaculate mansion and grounds, which features lovingly manicured fur trees, well-trimmed gardens, and a glistening pool which was inviting, despite the cool weather. Our room was very spacious with a large ensuite, and the bed was very comfortable and warm. Breakfast was elegantly served with both hot and cold options at the ready. Coffee hounds will love their brew! Our hosts were a very sociable couple and provided us with an interesting cultural history of the area, and tips for our next stop in Napier. Would definitely return to this lovely home.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 22, 2011

We stayed for three peaceful nights at the Pillars Retreat. Ruth and John greeted us on arrival, made us feel most welcome and thoughfully provided everything we could possibly need in the large and comfortable bedroom. We loved the garden, the views and having the spacious sitting room, with a wood fire, to relax in after a day of sight-seeing. Breakfasts were excellent and we enjoyed talking to the hosts and learning more about the country. Provided that you have a car, the Pillars is a great location for exploring the thermal hot spots of New Zealand.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2011

We stayed for just one night before heading to Waitomo but wished we had booked for longer.
Our generous hosts Ruth and John were extremely welcoming, greeting us with tea upon arrival and great conversation, which made it feel like we were visiting family. This was repeated at breakfast, where we shared a fabulous spread and home from home conversations!
Our only regret is that we stayed for one night. John and Ruth - thank you for such a wonderful stay - we hope to return soon. Craig and Emma

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
polish1, Owner at The Pillars Retreat, responded to this review, October 10, 2011
Hello Emma and Craig
thankyou so much for taking time out from your busy schedule to write a review about your time at The Pillars and are pleased you enjoyed your brief stay.Like all the reviewers before you we appreciate the time taken by you all. We are often asked about the number of reviews we have but we do know that they are all genuine and have been written by guests who have actually stayed with us.

We enjoy meeting people from around the world,and will continue to do so, you all have different stories to tell.

Kind regards John and Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed April 20, 2011

We stayed for just one night in February. This is a lovely place run by extremely friendly and helpful people. Ruth and John made us feel very welcome right from the start and couldn’t do enough to help us (when we arrived we had a problem with our hire car – John immediately offered to jack up the car and fix it for us!). The building itself is lovely and is set in beautiful gardens. There are also little extra touches like a free bottle of wine in your room. Breakfast was great too and we met some really nice other people staying there at the time. The best place we stayed in New Zealand – Highly recommended.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba
1 review
5 of 5 stars Reviewed January 13, 2011

My husband and I stayed at the Pillars for a total of 2 nights. Even though I was taken down with a bad dose of gastro for 24hours.....not from this place I assure you.....it was one on the nicest places we have stayed. Our hosts Ruth and John could not have been nicer. They felt more like family than our hosts. When I was sick they made my husband feel like he was at home. I would highly recommend this place for couples. It is such a beautiful spot and the hosts make it even better.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pillars Retreat

Address: 7 Deborah Rise | Bonshaw Park, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Luxury Hotel in Taupo
#1 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Pillars Retreat 4*
Number of rooms: 4
Official Description (provided by the hotel):
The Pillars Retreat is a modern Mediterranean style country manor close to lake Taupo. Brian & Gilly Jenkins as your hosts will welcome you with a homemade afternoon tea, followed by an early evening glass of wine and nibbles.A hearty breakfast next morning is made from fresh local or home produce including eggs from our own hens.Set in 3 acres of park like grounds to explore,with a gazebo,pond,tennis court and swimming pool for you to relax and unwind.The Pillars has four large beautifully appointed upstairs ensuited guest rooms, three with own balconies.The Pillars Suite,our most luxurious, has a californian king bed and large bathroom with a stand alone shower, plus raised bath.Our other suites are either king, superking or californian king beds with three suites being made into twin beds if required. All rooms have under floor heating,flat screen TV,radio clock,gowns,slippers,iron and ironing board,hairdryer,Koha Spa toiletries,tea and coffee making facilities.Home baked cookies,fresh fruit,bottled water and chocolates also compliment all rooms.WiFi is free and available through out the house.We have a complimentary laundry for guests use. ... more   less 
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Also Known As:
Pillars Hotel Taupo

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