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“Handy Locale and Welcoming” 4 of 5 stars
Review of BEST WESTERN Sails

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BEST WESTERN Sails
4.5 of 5 Hotel   |   138 Lake Terrace, Taupo, New Zealand (Formerly Quality Inn Sails Taupo)   |  
Hotel amenities
Ranked #20 of 73 Hotels in Taupo
Wellington, New Zealand
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Handy Locale and Welcoming”
4 of 5 stars Reviewed January 4, 2013

We stayed 9 days. First time at this motel even tho we have stayed in Taupo many times. Our hosts made us welcome. We had adjoining units at the rear elevated part of the complex as another adult family member joined us. The lake view was almost perfect except for lamppost on the street!
Tidy units with standard studio supplies and almost soundproof, but as we in top units dont know about people below. Under floor heating, but no air conditioning unfortunately so very hot at night for sleeping. The hosts provided a fan....lovely! Parking is tight in some spaces.
Overall everyone most obliging and friendly. Distance from the town was a nice walking distance, or car if wet. No swimming pool or playing area, but this was not a downer for us! Thanks to our hosts Karen and Richard.

Room Tip: Quieter at the back units. There are two apartment units and they look to be the answer for family a...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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87 reviews from our community

Traveler rating
    49
    34
    2
    1
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Hamilton, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 16, 2012 via mobile

Great stay whilst on business in Taupo. The managers left the unit all ready for my arrival as it was late in the evening. Nice warm under floor bathroom tiles. Very quiet as the bedroom was back from the road. Beautiful lake views.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 12, 2012

Karen was a friendly host that looked after our every need beyond the ordinary motel. They even found some toys and activities for our little boy. The lake view room was awesome. The position on the lake is fantastic. It is probably a 20min walk to town, but the distance does make it quieter and is no problem with a car.

Karen and Richard deserve to be praised for the operation.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2012

We stayed here overnight on our way from Wellington to Rototura. The folks were friendly and helpful at reception and check in was quick. I liked being not quite so close to the centre of town - things were a little quieter. The view of the lake was awesome - to wake up and see Lake Taupo spreading out before me was marvellous. We had a room at the front of the property and it's a bit noisy with traffic noise - I'd stay here again, but make sure that I had a room further back, but that still had a view.

Room Tip: Get a room at the rear - the rooms at the front have great views, but they're noisy
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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waikato
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 20, 2012

Stayed here again for a short Winter break! This is the fourth or fifth time we have stayed at this motel and every time we really enjoy our stay here! The rooms are immaculate and the views are great of the lake! The decor is stylish and the owners are very pleasant! We would really like to stay here again! Thanks!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 22, 2012

Stayed for a few nights, even though we prepaid for specific dates the owner was totally unfussed and really accommodating with our day early arrival when our plans had to change. Great proximity to town, nice view and a stones throw from the lake where we enjoyed evening walks. Clean, roomy and everything you need!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waipukurau
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 21, 2012

We booked using our fly buys. We have stayed in Taupo lots and at many different places but I would certainly recommend the Sails. Very clean and lots of space. Added extras like biscuits and magazines. Lovely and warm. Close to town. Could even walk.

Room Tip: The front rooms overlook lake but we were happy to be away from the main road as it was lovely and q...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sails

Address: 138 Lake Terrace, Taupo, New Zealand (Formerly Quality Inn Sails Taupo)
Location: New Zealand > North Island > Waikato Region > Taupo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#12 Family Hotel in Taupo
#15 Luxury Hotel in Taupo
#16 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN Sails 4.5*
Number of rooms: 16
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Also Known As:
Quality Inn Sails Taupo Hotel Taupo
Taupo Quality Inn

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