This really was the worst hostel I've stayed so far in NZ. It was very noisy and dirty but the worst part was how I was treated by an employee. I had a problem with a washing machine (btw there are 3 but only one works) and I had to beg the guy at the reception (green cap, glasses, arm tatoo, "I'm so cool attitude") to come help me. And when I told him it was rude to let a guest waiting for so long when he is asking for help... he got offended and was very rude and suggested "if you have a problem let's take it outside". Yes dude, you are very polite and service oriented towards your guests, I was just asking you to do what you are paid for, nothing else.
So, stay away from this place, next time I go to Taupo I'll explore other options.
- Official Description (provided by the hotel):
- Base Taupo is a modern and convenient (built in 2008) backpackers with a range of accommodation options from dorms to private ensuite rooms to suit every budget. Come party with us at the Element Bar, Taupo's leading party and late night venue. Base Taupo is situated centrally in the heart of the main restaurant and bar area on Tuwharetoa St. ... more less
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