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“Third time, not so lucky!” 3 of 5 stars
Review of Gusto Restaurant

Gusto Restaurant
Ocean View Parade | New Plymouth, New Plymouth 4310, New Zealand
+64 6-759 8133
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Ranked #36 of 123 Restaurants in New Plymouth
Price range: $11 - $32
Cuisines: Pacific Rim
More restaurant details
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Reservations
Description: Gusto Restaurant is a new spacious dining experience right on the waterfront, with plenty of deck space for outdoor dining on fine days, or warm, cosy waterfront dining indoors on cooler days or nights. We are open every day for breakfast, lunch or dinner with plenty of parking available. Our chefs source top quality ingredients fresh daily to ensure our meals are enjoyed by everyone, and they come back to Gusto time and again.
New Plymouth, New Zealand
Top Contributor
66 reviews 66 reviews
51 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
“Third time, not so lucky!”
3 of 5 stars Reviewed April 16, 2013

Great location, but dull interior. Our third visit, for lunch, after 2 dinners, was not memorable. Service was acceptable, but the menu has not changed from the uninspiring brunch/lunch/dinner printed cards. We shared the 'Ploughman's Platter' ($31.00), which lacked imagination. We wonder if the chef has ever had a proper ploughman's lunch! Previously, 2 dinners were disappointing They were high priced (no mains under $36.00) for average food (steak and pork). Our Irish coffees ($14 each) were sadly lacking, as well.

  • Visited April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gustotaranaki, Manager at Gusto Restaurant, responded to this review, April 18, 2013
Hi John,
Thank you for your review and feedback on your recent dining experiences at Gusto.
I’m disappointed that you think our “daily” specials presented on our talk cards are uninspiring. They are offered this way so we can vary our menu on a daily basis while our full menu is presented in a beautiful album. As well as the Chef’s specials we have 21 delicious and well presented brunch/lunch meals as well as platters, which are often said to be “great value for money”. Additionally our dinner menu consists of 8 main dishes as well as “specials”.
Recent feedback has included how generous the size of our meals are and also the great selection we have. Customers generally find it hard to make a decision, and often say they can’t wait to come back to try other dishes. Our menu does change twice a year; summer to winter and each year we find ourselves bringing back certain dishes through popular demand. I can assure you all our chef’s put in a huge amount of effort, research and time to put our menu together each season. Unfortunately the cost of free range and top quality produce has risen which reflects the price that our dishes are sold at. Our prices compare very well with other local a La Carte restaurants, and our lunches with other local cafes.
Our company policy is to meal check every customer who dines with us to ensure they are satisfied with their meals. If not, we prefer to rectify the problem at the time. In the unlikely event of you not being meal checked, and if your feedback was not taken onboard at the time of dining I do apologise ( we do have a log book , which I have examined, but cannot find any log of your experiences), we are also open to suggestions and do appreciate any valid feedback.
Gusto is a beautiful venue with its large glass windows displaying complete waterfront and port views, beautiful scenery and sunsets, I wonder if it was a “dull” day that you visited. The full windows make it bright, with local artwork being displayed for customers to enjoy. Our decor was planned to suit the location and cafe/restaurant style, we are not a fine dining establishment.
We do hope you will return in the near future to try our new winter menu that we will be launched in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 reviews from our community

Visitor rating
    47
    32
    11
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
new plymouth
Top Contributor
111 reviews 111 reviews
62 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
“consistent”
4 of 5 stars Reviewed April 9, 2013

Venue remains excelent, menu has changed a bit. Bit bigger than I remember it. Service good, wine list very passable too. Sitting outside great if the weather is clement

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Senior Contributor
22 reviews 22 reviews
11 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“No surcharge for public holidays”
5 of 5 stars Reviewed February 7, 2013

Enjoyed a great coffee on Waitangi day and pleased to see no surcharge. The venue is awesome, the service is brilliant and the coffee is delectable!

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
“Gusto Restuarant”
5 of 5 stars Reviewed January 25, 2013

We had our wedding reception at Gusto's and it was perfect. Staff were really helpful and the meal was totally delicious. Great views and atmosphere. Been back a few more times for either a meal or just a coffee.

  • Visited March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Custer, South Dakota
Senior Contributor
21 reviews 21 reviews
15 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great food, great views”
4 of 5 stars Reviewed January 23, 2013

Sit outside and enjoy the breeze, the smell of salt air, and the killer view. Fodd was great, service was great, prices were fair.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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