My family and I are very frequent customers and usually we are impressed by the service of the front of house and the quality of the food. We have been served a few times by Bronte and Erin who are a really good team, are always incredibly friendly, make us feel welcome and relaxed and nothing seems to be too much trouble for them. However on our past 2 visits we were served by another female who we found to be unapproachable and when answering questions could be quite rude and new waiter who has obviously received no training at all and didn’t know how to take our orders. As I said we are frequent customers and still plan to return for the food but service skills is something to bear in mind when hiring new staff.
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