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“AWESOME” 5 of 5 stars
Review of Landmark Manor Motel

Landmark Manor Motel
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Landmark Manor Motel
4.0 of 5 Motel   |   72 Leach Street, New Plymouth, New Zealand   |  
Hotel amenities
Ranked #9 of 30 Hotels in New Plymouth
Certificate of Excellence 2014
Gisborne, New Zealand
1 review
“AWESOME”
5 of 5 stars Reviewed May 10, 2014

Very warm friendly owners, complimentary home baked chocolate chip muffins on arrival awesome. Clean, spacious rooms, close to all amenities with supermarkets across the road fabulous. I will stay here again and highly recommend to my organization, friends and family.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    91
    33
    4
    2
    1
See reviews for
22
51
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Newcastle-under-Lyme, United Kingdom
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 8, 2014

We had a one bedroom suite which included a bedroom with en-suite facilities and a separate living/kitchen area. We had a lovely greeting from the owner with complimentary warm muffins and butter which made a great first impression. The motel is located next to a busy main road and our room was on the first floor next to the road and there was some traffic noise into the night and early morning. (suggest asking for a room away from the road). The rooms were clean and compact and located just a five minute stroll from the main shopping area and restaurants.

Enjoyed a walk along the coastal path.

Off to Waitomo Caves.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2014

We found the location very good, but a bit hard to access due to the Motel being placed adjacent to a one way street, but it is in a handy location to most points of interest. The muffins given to us when we checked in was very welcome and a nice touch. The owners were really friendly, and were helpful with local information. The only negative comment I could make is that there was no separate bedroom and all four beds were in the lounge, but we had plenty of room. The service and cleanliness was of a high standard, and I would say that the room was good value for money and that Rex and Marina were excellent hosts

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rex W, Owner at Landmark Manor Motel, responded to this review, March 27, 2014
Thank you for taking the time to write a review for us.
One way streets can be annoying when not use to them, agree then.

Pleased you all enjoyed the muffins on your arrival
As for no separate bedrooms, when you booked on the web you booked that large studio, not a room with separate bedrooms, which Marina did tell you on your arrival. The 2 bedroom unit was availabe had you wish to take that.
Any way hope your friends from across the ditch had a great time in NZ.
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London, United Kingdom
Top Contributor
300 reviews 300 reviews
227 hotel reviews
Reviews in 202 cities Reviews in 202 cities
333 helpful votes 333 helpful votes
2 of 5 stars Reviewed March 17, 2014

I was horrified when we first arrived. The motel is on an ugly business road surrounded by 3 supermarkets and car showrooms. It feels like a us strip mall in the Midwest. After 6 weeks touring NZ I had finally seen ugliness. The motel isn't a pretty sight either looking like a down at heel public housing estate. The room was very small for a motel, the beds were very soft and there wasn't even a bar of soap provided. And the room was full of mosquitoes (because the cleaners leave the doors open when they clean). After a beautiful motel in Taupo for less money we were depressed as we stayed 5 nights here because of WOMAD. I should add the owners were on holiday and the acting person in charge didn't seem terribly clued in. I am not sure what chemicals were used cleaning but during my time there I developed a really bad dose of rhinitis and a seriously painful throat.
To be fair there were some good things: we were given 2 sachets of plunger coffee each day; the internet for one device only was unlimited and the shower was excellent. And we did discover we were very close to the park for womad and to the centre of town.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rex W, Owner at Landmark Manor Motel, responded to this review, March 27, 2014
Thank you for doing a review for Landmark Manor Motel.
Must say the heading is certainly different never heard it called ugly before, buy I guess each tio their own.

Before I went away ther was 2 supermarkets, came back still two, not sure where thew third one came from and went to. If fact because we are so close to TWO supermarkets is a great selling point..

Sorry the beds were to soft for you, but if it is very hard to get a bed that suits everyone, some guests like hard beds, others soft.

Soap, we have liquid soap at handbasin and shower gel in shower, however if you wanted a bar of soap all you had to do was asked and you would have had some put in your unit.

As for the mosquitoes, they could have came into the room while you were unloading your car, so leaving open on a hot day was the right thing to do in our mind, and you would have noticed that there is fly spray in the room had you looked.

The main chemicals used on a service is a citrus (orange based), so very suprised if that was the cause for you sore throat.

Must say it was please that you did found a couple of things that you were pleased about, however the internet can connect to more then one device, had you tried.

As for saying the minders were clueless that is very hard to say, we get very good reports from both our regular guests and from others, so maybe it was a caase of someone being very hard to please.

Notice you didn't mention about how they went out of their way to do things for you like, changing your bedding from a super king to twin share thet following day as you wish to have separate beds, how they informed you where the local doctors was etc.

One last thing, when making the booking you would have seen the photos of the motel, I must ask if it looked so ugly why did you book?
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Otorohanga, New Zealand
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 7, 2014

We also stayed here for Americarna. Great location for the event and within walking distance to town. Proprietors were pleasant and obliging - service was good. Room was great apart from the mosquitos on the first night. It was a bit up there in pricing - but as has been said it was a peak time for them. It was clean and tidy and the room was nicely presented. I would recommend others to stay here. Muffins on check-in was a nice touch. Well done. P.S. Sorry about exhaust marks on the wall. We will be aware for next time.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rex W, Owner at Landmark Manor Motel, responded to this review, March 11, 2014
Hi and many thanks for writing a review for Landmark Manor Motel.
First off sorry about the mosquitos on the first night.
Great that you found the room clean and to your liking and well presented.

Thank you for also the recommendation for others to stay.

The exhaust marks were far easier to clean then some off the oil stains we found.

Take care and look forward to hosting you both again
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Auckland Region, New Zealand
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

We stayed here for Americana. I thought it was a bit pricey for the facilities but it was a peak weekend. It was very clean, quiet and within easy walking distance to town. Two supermarkets close by which was handy.

Stayed February 2014
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Rex W, Owner at Landmark Manor Motel, responded to this review, March 6, 2014
Thank you for taking the time to do a review. Please that the location suited amd trust that you enjoyed your time at Americana.
Just to let you know Landmark Manor has just won the 2014 "Trip Advisor Award" for Baragin Motelin New Plymouth, this on top of the 2013 "Best Service Award".
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Napier, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

The motel is in a great central location, easy walk into town, was great not having to drive also very handy having supermarket just across the road. Clean and tidy room, friendly hosts. We enjoyed our stay. Would stay here again if we ever go to back to New Plymouth

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rex W, Owner at Landmark Manor Motel, responded to this review, March 6, 2014
Thank you for taking the time to do a review about Landmark Manor Motel.
Very pleased our motel suited your needs, and yes please to visit New Plymouth again as we have just been voted "Best Tourism Destination" in New Zealand.
We would certainly love to host you both again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Landmark Manor Motel

Address: 72 Leach Street, New Plymouth, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service
Hotel Style:
Ranked #9 of 30 Hotels in New Plymouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Landmark Manor Motel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Centrally located & close to CBD, supermarkets, cafes/restaurants, coastal walkway and all major attractions. Our decor is modern; all suites include a chaise lounge and super king beds to ensure comfort, rest and relaxation. All units have air conditioning/heat pumps, double glazed windows, 32" LCD TVs and free internet. ... more   less 
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