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“Love this Place!!” 5 of 5 stars
Review of Emerald Spa Motor Inn

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Emerald Spa Motor Inn
4.0 of 5 Hotel   |   286 Fenton Street, Rotorua 3010, New Zealand   |  
Hotel amenities
Ranked #10 of 95 Hotels in Rotorua
Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Love this Place!!”
5 of 5 stars Reviewed October 7, 2013

We were only on a short stay for one night, and wished we could have stayed here longer!! Our hosts were so helpful and friendly from arriving to check out. The room was amazing! So spacious, clean and luxurious, with a beautiful big spa and Sky TV. I highly recommend the Emerald Spa Resort to everyone! We can't wait to come back!! L&S Te Awamutu :)

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, October 9, 2013
So pleased you had a lovely one night stay and the room was just right for you to relax and enjoy the nice big spa bath and watch a bit of TV. Look forward to seeing you again soon. All the Best
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220 reviews from our community

Traveler rating
    157
    46
    7
    2
    8
See reviews for
48
122
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Spanish first
  • Any
English first
Aix-en-Provence, France
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

Enjoyed our stay in Rotorua, kids loved being able to jump into a warm pool after playing or exploring. Kids loved the huge spa bath also!
We had not booked for a trundler bed but it was offered and greatly received to save children sharing a bed.

Room Tip: Stayed in a lower level room, a little cool as it lost the sun early, but no issue for us.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, October 9, 2013
Thank you for your lovely review. Great to hear the children enjoyed the nice hot pool and big spa bath and you were all nice and comfortable. Best Wishes
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013 via mobile

Luxurious rooms, huge spa bath and all the satellite channels, very welcoming and helpful hosts in amazing Rotorua, oh and delicious breakfast too, berry compote and cooked breakfast top class, many thanks, Rob and Ruth, Peak District Uk.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, October 9, 2013
Hi Ruth and Rob. Thank you for writing such a top class review, we are so pleased you had a fabulous time and enjoyed your birthday treat. Enjoy the rest of your wonderful journey. Best
Wishes
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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 4, 2013

A friend and I recently enjoyed a two night stay in this property while we were in Rotorua for a workshop. The staff were extremely friendly and helpful, from the time of booking through to check-in on arrival and check-out on departure. We enjoyed an upgrade to a two-bedroom unit which was fabulous and just made out stay. The unit was spacious, comfortable and scrupulously clean - we could not have wished for more.
PS The thickest, fluffiest towels I've ever enjoyed in a motel!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, October 6, 2013
We are really pleased you enjoyed your stay with us, great that the upgrade made your stay even better and you enjoyed our nice fluffy thick towels. Best Wishes
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San Antonio, Texas
1 review
5 of 5 stars Reviewed September 25, 2013

This hotel was in a great location, close to shopping and sightseeing. We enjoyed our two-night stay, we had nice room with very clean huge spa and bathroom, the hotel staff were very friendly, I would recommend this motel to my friend.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 29, 2013
Thank you for taking the time to write a review of your time at Emerald Spa. We are so pleased you had a great time and enjoyed all the shopping and siteseeing. There is lots to do in Rotorua. All the Best
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Paeroa, New Zealand
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2013

WOW, What a fabulous property, from the booking to the check in stay & check out, we were made to feel welcome, on arrival we were escorted to our room and everything was explained, CLEAN it would be the cleanest property I have stayed in every thing was clean and crisp from the comfortable bed to the clean kitchenette and the spa bath was oh so relaxing and breakfast this morning was great, piping hot and delicious, we had bacon, poached eggs, baked beans, tomatoes oj toast & spreads and for $17.00 was great value for money.
The complex is a credit to you. Thank you for a wonderful relaxing stay, we will be back for sure next time when in Rotorua

Room Tip: We had a corner unit and was so quite, we did not hear any road noise from fenton street at all
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 29, 2013
Thank you so much for your fabulous feedback. It was our pleasure that you enjoyed all we have to offer here at Emerald Spa. Hope to see you again sometime. Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed September 23, 2013

My partner and I are a young Melbourne couple who stayed at this Resort in mid-July. We absolutely loved it. The hosts were lovely and extremely helpful, and helped us with every little enquiery we had and what the best sights to see were. They definitely made our stay in NZ more enjoyable having such nice people to converse with. We found this resort was 10 times better than the 5 star + hotels we had stayed in nights before, including the Skycity Grand Hotel! The rooms were gorgeous, and kept imaculate. Heating was perfect, and the spa was fantastic. The hotel cleaners were also wonderful to talk to. Everyone was extremely helpful, and we ended up staying here a total of 3 nights, coming back to stay a second time in the same week! The prices were fantasitc and the units were great! Cannot thank you for making our stay in NZ that amazing, we will definitely be coming back one day to stay again. I honestly cannot stop raving about this accomodation to everyone. Thankyou, thankyou, thankyou!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 29, 2013
Thank you so much for such a glowing review. I can remember you coming back, which was so nice. We love helping people feel comfortable and it is very important to us that you enjoy the whole experience Emerald Spa and Rotorua has to offer. we would love to see you again when you are over this way. All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Rotorua
#9 Business Hotel in Rotorua
#10 Luxury Hotel in Rotorua
#11 Family Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with a heated swimming pool, BBQ facilities and gym.28 luxurious suites-studio, one and two bedroom all air-conditioned with large spas, 50+ Sky channels, Free WiFi, King size beds, hush glass and kitchenettes.Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions.Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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