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“'Highly Recommended'” 5 of 5 stars
Review of Emerald Spa Motor Inn

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Emerald Spa Motor Inn
4.0 of 5 Hotel   |   286 Fenton Street, Rotorua 3010, New Zealand   |  
Hotel amenities
Ranked #10 of 95 Hotels in Rotorua
Auckland Region, New Zealand
1 review
“'Highly Recommended'”
5 of 5 stars Reviewed September 22, 2013

Very modern Motel with excellent service. Spa pool was huge, a great bonus, We will stay here again next time in Rotorua. I can highly recommend this place to anyone wanting to stay, it has been the best accommodation we have used.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 29, 2013
So pleased you enjoyed your stay with us Vanita and loved the big spa bath. We look forward to seeing you again sometime. Best Wishes.
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220 reviews from our community

Traveler rating
    157
    46
    7
    2
    8
See reviews for
48
122
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Spanish first
  • Any
English first
Napier. New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2013

If you want somewhere comfortable and clean this is the place to stay. Really comfortable beds and a lovely reception on arrival. The units are spacious and they have everything you need.This is a must to stay at if your in Rotorua. Reasonable rates and great location.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 28, 2013
Thank you for taking the time to write a review we really appreciate your feedback. We are really pleased you enjoyed your stay and I will pass your comments on to the housekeeper, they will be delighted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
1 review
5 of 5 stars Reviewed September 16, 2013

Thanks to the staff and management for making our short stay a very memorable one. The kids loved the heated pool and the large spa in the room. The beds were really comfortable. A lovely place to stay and we will definitely be coming back in the future.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, September 20, 2013
Thank you very much for taking the time and giving us a fantastic review. We appreciated the feed back and we look forward to your next stay with us.
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1 review
5 of 5 stars Reviewed September 14, 2013 via mobile

We had a great time here, the room was really big and modern. The heated pool was so warm, the kids had a blast. We will be staying here again next time for sure. I can highly recommend this place to anyone wanting a nice place to stay for great value.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, September 16, 2013
Thank you very much for taking the time to give Emerald Spa a great review. It was lovely to see the children enjoying the heated swimming pool. So pleased to hear that you all had a fantastic weekend and we look forward to seeing you on your next trip to Rotorua.
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Mount Maunganui, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 5, 2013

Very modern Motel with excellent service, quiet and near all attractions. Spa pool in room was a great idea and King size bed was perfect. I have stayed many times in Rotorua and I would say this has been the best accommodation we have used.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, September 8, 2013
Thank you for taking the time to review Emerald Spa. Sounds like you had a lovely relaxing weekend enjoying our facilities. Look forward to seeing you again soon. Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Papakura, Auckland, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

Spent three nights here on a romantic getaway from the big smoke with my partner. The staff here were friendly and helpful and made us feel welcome from the moment we stepped inside reception on check in. We stayed in the honeymoon suite, which had a huge round spa in the bedroom beside the (soft and very comfortable) bed - the heat-pump and soft ambient lighting added a warm, relaxing and romantic feel to the room. Continental breakfast was included in the nightly rate and we chose to get it delivered the night before which is an added bonus for any couple wanting privacy and relaxation. We have absolutely no complaints about our stay and wouldn't hesitate to recommend Emerald Spa Resort to anyone. We have already decided to stay here again on our next trip to Rotorua.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, August 29, 2013
Thank you for your fantastic review. We are delighted you had a lovely time and to know that we are providing excellent customer service that gives our guests a great experience. We look forward to seeing you again sometime. Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed August 25, 2013

Stayed two nights here and it was fantastic. Had a 1-bedroom with spa in the bathroom - spa is huge, heaps of room for two, rooms are warm and have a heat pump. Everything was clean and the small kitchen has everything you need. King bed was lovely and comfortable. On the day I checked out I asked for a late checkout and as they didn't have anyone coming into the room they very kindly let me stay till 3pm - it was much appreciated. I will certainly stay here the next time I go to Rotorua.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, August 29, 2013
Thank you very much for taking the time to review Emerald Spa. We are so pleased you enjoyed your stay with us and everything was perfect for you. We would love to see you again sometime soon. Best Wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Rotorua
#9 Business Hotel in Rotorua
#10 Luxury Hotel in Rotorua
#10 Family Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with a heated swimming pool, BBQ facilities and gym.28 luxurious suites-studio, one and two bedroom all air-conditioned with large spas, 50+ Sky channels, Free WiFi, King size beds, hush glass and kitchenettes.Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions.Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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